About: Cait Etherington

Cait Etherington is a writer and education/training consultant with over two decades of experience. Her research focuses on the impact of new media technologies on education and training. Her essays, articles and reviews have been published in magazines and research journals across the United States and internationally. She is a regular contributor to TalentManagement360.com blog.
Why Employees Quit

How to Host an Effective Meeting

You’re extremely busy but drop everything to attend a required meeting. When you arrive in a timely manner, only half the participants are present. Worse yet, the first 15 minutes of the meeting is taken up with small talk about someone’s recent low golf score. When the meeting does start, there is no agenda and a long-winded monologue, essentially summarizing a document you’ve already read, is presented. Two hours later you leave and realize that you have not only learned nothing new and were never asked for your opinion but wasted two hours of your time in the process. If this sounds familiar, you’re not alone. Most American workers find most meetings to be a waste of time. Fortunately, managing meetings isn’t difficult and managing effective meetings is something nearly all managers and leaders could do if they adopted just a few guidelines.

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Automation Rocks, but Not Every Business Needs a Chatbot

In the future, the success of businesses, even small businesses, will increasingly pivot on the adoption of automated solutions such as chatbots. By automating routine tasks, businesses can do more for less and increase their ability to serve customers around the clock. While the benefits of automation are obvious, it is still important for businesses of all sizes to seriously assess when automating is truly adding value. After all, in many instances, a human touch still carries a tremendous amount of value. Continue reading

Exit Interviews: Why They Matter and How to Conduct Them

By the time a key member of your team announces their departure, it is usually too late to persuade them to stay. They have likely already decided that it is time to move on either for professional or financial reasons or both. However, when key players opt to leave, the decision is rarely random. Whether they are moving across the country to join a spouse who has landed a great job in another city or simply moving around the corner to join an organization with greater opportunities for professional growth, it is important to discover why they are departing, and the best way to do this is with a formal exit interview. Continue reading

Top Workplace Training New Year’s Resolutions

You may have already made your own resolutions but have you made any 2018 resolution on workplace training? If not, eLeap has taken time out to propose just a few resolutions you may want to adopt for 2018.

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2017’s Top eLearning Stories

It’s the time of year when everyone in the eLearning sector reflects upon the year’s big stories. By and large, 2017 was a year of tremendous growth in the eLearning industry and also a year with a few interesting turns and surprises. In this post, eLeap summarizes 2017’s top eLearning stories. Continue reading

What’s Next for eLearning: Predictions for 2018

It’s that time of year again–time to make our predictions for the next 12 months. Last year, eLeap predicted that 2017 would be a year dominated by student-centered learning. As the recent focus on competency-based learning suggests, student-centered approaches to learning have certainly gained ground over the past year. But what will 2018 hold? Our eLearning predictions for 2018 focus on voice activation, augmented reality, competency-based learning, and non-accredited forms of education, including an expanding of online coding academies and nanodegrees. Keep reading to find out why we predict this is what the new year will hold.  Continue reading

Five Training Videos to Help You Prepare for Black Friday

If you’re a veteran retailer, you know what’s waiting after Thanksgiving Day festivities with family and friends. You’ll get up early, well before dawn, and at work to find dozens and even hundreds of customers already camped outside your retail outlet waiting to take advantages of those special deals reserved for door crashers only. By the time you roll out, over twelve hours later, you’ll feel like you’ve just weathered a major storm. So, how do you prepare? To begin, watch these training videos. Continue reading

Are Your Staff Ready for the Holiday Season?

Black Friday is almost here and from Black Friday to the end of the year, most retailers will be in an all-hands-on-deck situation. This is because for many retailers, especially those specializing in clothes, books, toys, and electronics, the holiday season is a make-or-break time of year for sales. Of course, high sales are contingent on two factors: great merchandise and great customer service. So, how do you guarantee that your team is really ready for the holidays? Continue reading

Lessons Learned from Three Recent Ed Tech Trends

Remember when MOOCs were the wave of the future? What about setting up a classroom or campus on Second Life? Perhaps, you made a huge investment in gamification? The reality is that like all other aspects of education, trends come and go in online learning. That’s why knowing when to buy in and to what extent is important. But first, a short history of predictions, outcomes and lessons learned.

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Changing Careers? Retrain Online

Whether you’ve outgrown your current job, or are ready to scale back for retirement, career changes are inevitable. At some point, we want or need more from our jobs or simply want a change. Indeed, over the course of the career cycle, most people  change careers for professional, financial and circumstantial reasons several times and in the 21st century, there are signs that people are changing careers more than ever before. In fact, a 2015 LinkedIn study found that people change job for growth, nearly as much as they change for compensation reasons, and often change for more esoteric reasons (e.g., because they want to work for a small rather than large organization). Whatever the reason for the move, however, career changes nearly always entail retraining, and this is where eLearning can make a huge difference.

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