About: Cait Etherington

Cait Etherington is a writer and education/training consultant with over two decades of experience. Her research focuses on the impact of new media technologies on education and training. Her essays, articles and reviews have been published in magazines and research journals across the United States and internationally. She is a regular contributor to TalentManagement360.com blog.

How to Ensure You’re In Compliance With HIPAA

If you work in the healthcare sector in any capacity, it is essential to understand the Health Insurance Portability and Accountability Act, otherwise known as HIPAA, and to ensure that all your employees also understand HIPAA’s complex rules. HIPAA guidelines exist to ensure the security of healthcare information (e.g., confidential patient records). Unfortunately, following the guidelines is easier said than done, which is why HIPAA training is not only recommend but should be a considered a critical part of any health care practice. Continue reading

Diversity and Respect Are Also Compliance Issues

Everyone is concerned about compliance. What some managers fail to realize is that diversity and respect in the workplace are also compliance issues. Indeed, if you want to ensure you’re in full compliance, it is important to also take diversity issues into account. From taking steps to prevent and address sexual and racial harassment to ensuring everyone in your workplace feels included whatever their gender identity, diversity and compliance go hand in hand. Continue reading

Five Ways Online Learning Has Grown Over the Past Five Years

Back in 2013, the eLeaP blog launched for the first time. At the time, we already appeared to be well into the online learning revolution. In retrospect, the industry was only beginning to take off and many of the things we now take for granted about online learning were still emerging. This post looks at just five things that have changed since 2013 when we first launched the eLeaP blog. Continue reading

How to Host an Effective Meeting

You’re extremely busy but have just been asked to drop everything to attend a required meeting. When you arrive in a timely manner, only half the participants are present. Worse yet, the first 15 minutes of the meeting are taken up with small talk about someone’s recent win on the golf course When the meeting does start, there is no agenda, but there is a long-winded monologue, essentially summarizing a document you’ve already read. Two hours later you leave and realize that you have not only learned nothing new and were never asked for your opinion but also wasted two hours when you could have been doing something else. If this sounds familiar, you’re not alone. Most American workers find most meetings to be a waste of time. Fortunately, managing meetings is something nearly all managers and leaders could do if they simply adopted just a few guidelines.

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Automation Rocks, but Not Every Business Needs a Chatbot

In the future, the success of businesses, even small businesses, will increasingly pivot on the adoption of automated solutions such as chatbots. By automating routine tasks, businesses can do more for less and increase their ability to serve customers around the clock. While the benefits of automation are obvious, it is still important for businesses of all sizes to seriously assess when automating is truly adding value. After all, in many instances, a human touch still carries a tremendous amount of value. Continue reading

Exit Interviews: Why They Matter and How to Conduct Them

By the time a key member of your team announces their departure, it is usually too late to persuade them to stay. They have likely already decided that it is time to move on either for professional or financial reasons or both. However, when key players opt to leave, the decision is rarely random. Whether they are moving across the country to join a spouse who has landed a great job in another city or simply moving around the corner to join an organization with greater opportunities for professional growth, it is important to discover why they are departing, and the best way to do this is with a formal exit interview. Continue reading

Top Workplace Training New Year’s Resolutions

You may have already made your own resolutions but have you made any 2018 resolution on workplace training? If not, eLeap has taken time out to propose just a few resolutions you may want to adopt for 2018.

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2017’s Top eLearning Stories

It’s the time of year when everyone in the eLearning sector reflects upon the year’s big stories. By and large, 2017 was a year of tremendous growth in the eLearning industry and also a year with a few interesting turns and surprises. In this post, eLeap summarizes 2017’s top eLearning stories. Continue reading

What’s Next for eLearning: Predictions for 2018

It’s that time of year again–time to make our predictions for the next 12 months. Last year, eLeap predicted that 2017 would be a year dominated by student-centered learning. As the recent focus on competency-based learning suggests, student-centered approaches to learning have certainly gained ground over the past year. But what will 2018 hold? Our eLearning predictions for 2018 focus on voice activation, augmented reality, competency-based learning, and non-accredited forms of education, including an expanding of online coding academies and nanodegrees. Keep reading to find out why we predict this is what the new year will hold.  Continue reading

Five Training Videos to Help You Prepare for Black Friday

If you’re a veteran retailer, you know what’s waiting after Thanksgiving Day festivities with family and friends. You’ll get up early, well before dawn, and at work to find dozens and even hundreds of customers already camped outside your retail outlet waiting to take advantages of those special deals reserved for door crashers only. By the time you roll out, over twelve hours later, you’ll feel like you’ve just weathered a major storm. So, how do you prepare? To begin, watch these training videos. Continue reading