Training should happen year round, but there is no question that during the summer months, many workplaces shift into low gear and this can open up additional bandwidth to scale up online training. With staff out on vacation and in many industries, lower customer demand, it is often the case that employees have just a bit more breathing space on the job from late June to late August. Rather than let employees sit idle as they wait for incoming calls or work orders, however, this downtime can be effectively used to scale up one’s training program. To do this in a cost-effective way without additional staff, the first step is to chose an effective learning management system. Continue reading →