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There have been all kinds disease outbreaks since the turn of the new millennium—the SARS coronavirus (2002-2004), the MERS coronavirus (starting in 2012), and the Ebola epidemic (2013-2016), just to name a few. What’s unprecedented about the COVID-19 coronavirus global pandemic is how fast it’s spreading all over the world. Although most people can get […]

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There are hundreds of different learning management system (LMS) solutions available to businesses today but if you are an LMS skeptic, this free eBook is for you. With so many vendors out there, you’d think most businesses have probably jumped onto the LMS bandwagon. And yet there still many companies that don’t have an LMS. […]

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Having a strong company culture is not merely a good idea, it is essential in today’s business world. You might be in a position where you realize that your company culture needs to improve. Everything that is happening within the company, including the way that employees deal with one another and with clients and customers […]

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Have you ever experienced poor customer service or support? Something isn’t right with the product or service you bought. You sigh, steel yourself, and dial up the customer service phone number. Maybe you get lost in a convoluted voice menu. Maybe you get tired of waiting on hold after 10 or 15 minutes (or more). […]

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When you see a company’s primary leader being ousted due to some company failure or scandal such as the Wells Fargo fake account debacle, it’s easy to think to yourself, “Whew! I’m glad I’m not a leader!” Upon reflection, however, that’s a bit of a cop-out, isn’t it? If there’s one thing I’ve learned about […]

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In case you haven’t noticed, the world has gone digital. We’re nearly two decades into the new millennium, which many are calling the Digital Era, and for good reason. It seems everyone is living more of their lives through digital channels, from researching product alternatives to making purchases of anything and everything. If your company […]

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Maybe you have mastered your fear of public speaking and have managed to focus on all the key points you want to deliver to your audience. Unfortunately, this alone doesn’t ensure you will keep them captivated. Learn how to create visually engaging presentations and structure them in a way that keeps your team members curious […]

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You might think that enough has been written about employee feedback. Surely both leaders and managers have received this message loud and clear, right? And yet according to a study by employee engagement company Office Vibe, 65% of employees want more feedback than they’re getting. In this article, I’ll explore the importance of feedback, some […]

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In the quest to achieve better business results, companies do all sorts of things. They innovate solutions to problems within the company and for their customers with their products and services. They seek out and hire the best talent they can afford. And if they’re smart, they also provide rich opportunities for workplace learning. When […]

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Everyone has sat through a less-than-engaging presentation by someone in their company. All too often it consists of a PowerPoint presentation packed with way too much information and delivered without enthusiasm. By contrast, there have been 35 years of incredible TED Talks, and if you take some time to watch a bunch of those, you’ll […]

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The term sexual harassment was coined more than 40 years ago. The vast majority of companies have policies that address sexual harassment, and many even provide some amount of general training for employees on the topic. In spite of this, the #MeToo movement has revealed just how widespread and entrenched the problem is in workplaces […]

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According to a recent story on eLearningInside News, the global gamification in education market is poised to grow in the coming years from its current worth of $450 million to an eye-popping $1.8 billion by 2023. While the lion’s share of growth will be found in the academic sector, gamification in corporate learning and training […]

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