Learning Management & Talent Development Insights
For 20 years, eLeaP® has helped organizations achieve excellence through learning, performance, & quality.
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Training and Development – How Do They Compare?
Training and development are often two words that get lumped together, particularly in the world of eLearning. Large corporations and small businesses alike often see these two concepts as something that go hand-in-hand, and while both may require (e)Learning, that’s essentially where the similarities end.
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Empower Your Employees and Reap the Benefits
So much of what happens in the workplace is dependent on empowerment. When employees feel empowered they comfortable making vital decisions, they tend to be more engaged and there’s a better overall sense of happiness and fulfillment in the workplace, which means a reduction in turnover and more engagement. More satisfied employees also tend to […]
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Can You Teach Employees to ‘Fit In?’
Corporate culture is one of those terms that floats around quite a bit, particularly when it comes to training new employees. You want your new employees to not just understand what it is your organization stands for, but you want them to be able to implement their understanding of your culture, and essentially, as one […]
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5 Steps to Developing and Implementing a Talent Management Strategy That Works
The focus throughout the corporate world, including within the realms of eLearning and training, is all about talent management. As we’ve mentioned in previous articles, it’s no longer enough to simply focus on cutting costs. Employers are recognizing the skills gap between what they need and what’s available is their biggest downfall right now, and […]
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Why You Should Prioritize Talent Management
We’re facing a new environment in terms of the American workforce. In the years immediately following the recession, the ultimate goal of businesses large and small was simply to survive, and surviving meant cutting costs in any way possible. It wasn’t a market that was friendly to employees—the threat of being laid off was lurking […]
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It’s Not All Fun and Games: The Top Gamification Mistakes
Gamification is a buzz word in today’s eLearning and corporate training, but it can really go beyond being trendy. When done correctly, gamification can increase the effectiveness of your eLearning materials, and ensure you’re getting the best possible return on your investment. But what happens when your gamification goes wrong? Consider these mistakes—some of the […]
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Content Chunking Basics and Tips
Content chunking is one of those terms that gets thrown around a lot in the world of eLearning, but what does it really mean, why should you utilize it and how can you successfully chunk your corporate content?
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Incorporating customer service training videos that work into your eLearning
Everyone loves a video right? So is there a role for customer service training videos in your eLearning? Of course, that would explain the popularity of sites like YouTube, and that popularity has led an increasing number of companies to ditch their live training demonstrations, and instead opt for videos. Videos are even easier to […]
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Cross-training employees brings big value for franchises
When you’re a franchise owner, you want your employees to work at a peak level of productivity and be able to manage a variety of tasks, particularly if you’re not always able to manage operations on-site.
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What is Blended Learning and How Can You Use It?
Blended learning is a big concept right now, because it combines elements of both eLearning and traditional classroom or live online training for instructional learning. Many people feel combining eLearning and more traditional forms of learning is the best way to approach corporate training and development, because it really addresses a variety of learning styles, […]
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Labor Day and the State of the American Worker: Is Talent Management the Solution?
As many of us celebrate Labor Day it’s easy to chalk it up to another holiday that means a long weekend, but at its core, it’s about the American worker. The headlines pertaining to America’s workforce are mixed – some media outlets celebrate a significantly reduced unemployment rate from one that soared just a few […]
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Are You Making These Mistakes with Your Customer Service Training?
Is it really possible to train employees on providing top-quality customer service? We think so—look at companies like Apple. They provide extensive training to their employees, and the result is a floor staff that’s friendly, knowledgeable and enthusiastic. The problem with your customer service team may not be your employees, but instead may be your […]
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