The eLeaP Intelligence Hub
Better decisions for quality, training, and performance.

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Creating Blended eLearning Experiences
In my previous article, The Government’s Take on eLearning Effectiveness, blended eLearning fared well in the US Department of Education’s meta-analysis of 45 different studies of eLearning from the last decade. But what does it really take to create effective blended eLearning experiences? To get this right, it’s useful to choose a model or framework […]
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The Government’s Take on eLearning Effectiveness
There’s no doubt that eLearning is a hot topic these days, and even the government is interested in more closely examining it to determine its effectiveness for delivering educational results. An important study by the US Department of Education several years back did exactly that, conducting a meta-analysis of 45 different studies that looked at […]
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Boosting Emotional Intelligence
For many years, emotions were something that most people assumed were best checked at the office door. After all, bringing emotions into the work environment was seen as an unnecessary intrusion. Today, there’s a growing recognition of the fact that emotions, when managed well, may in fact support our work and even have a positive […]
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Empathy Training and Why it Matters
As more organizations take emotional intelligence or EQ training seriously, there’s a growing appreciation that empathy is an integral part of the workplace. Empathy, after all, holds the potential to open doors and perhaps more importantly, to keep doors open. But what is empathy, what is empathy training, and why does it matter? Defining Empathy […]
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A Model for Effective eLearning Design
Here’s how not to go about designing eLearning: Take existing instructional content and map it onto the technology you want to use. While this kind of repurposing occasionally makes sense, it’s putting the proverbial cart of delivery method choice before the more basic and essential proverbial cart of pedagogical and instructional issues. This runs the […]
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Supporting Your Support Personnel
Prepare yourselves, because this is going to be a venting post. Whether you’re in HR, Training, Learning, or some other type of support personnel, this post is for you. I speak from experience, having spent over 20 years of my professional life in various support roles. Far too often, support personnel are expected to continually […]
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The Challenges of Train-the-Trainer Approaches
Train-the-Trainer is an important philosophy and methodology to spread learning throughout an organization. The idea is each one teach one. I’ve written previously about this approach, mostly as an internal word-of-mouth way to market eLearning courses and modules in your organization (see Using Peer-to-Peer Approaches to Extend eLearning’s Reach). The real power of train-the-trainer, however, […]
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eLearning Career Guide #7: Education or Experience?
In the last several articles, I’ve listed out examples of undergraduate eLearning degrees, graduate certificate programs, and master’s degrees focused on eLearning. There are those, however, who question whether or not you even need a degree in instructional design of any kind to be a great eLearning course builder. The answer to that is, of […]
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eLearning Career Guide #6: Graduate Degrees
If you’re planning to go far in your career as an eLearning professional, you should consider graduate education such as a Master’s degree. Most of the programs out there are general instructional design degrees, man of which will have an eLearning component built into them. In this article, I’m going to specifically list the ones […]
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Play at Work: Learning from Commercial Game Design
From the training of surgeons to pilots to educators, video games continue to appear in classrooms and often in lieu of classrooms. But are we ready for this serious play? The idea of using video games for education and training remains difficult for many people to accept. After all, when most people think about video […]
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Training Change Managers and Change Leaders
In the past, tradition often trumped change. In most professions, people chose a career at a young age, entered their chosen profession and often stayed with a single employer for life. In the 21st century, fewer workers than ever before work for a single employer throughout their career and fewer organizations believe that tradition is […]
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Training the Interviewer
While many job candidates do mock interviews to prepare for the “real thing,” few managers charged with hiring have ever done a mock interview to prepare to conduct an interview. Indeed, it is often assumed that anyone who has gone through an interview is already qualified to interview job candidates, but this is by no […]
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