Workplace Training

The Risks of Firing Employees

In this series of posts, we’re talking about something that affects a lot of businesses, small and large: the risks associated with firing an employee. If a firing isn’t handled the right way, it can ultimately mean huge financial or legal ramifications for a business. Despite the pitfalls that can come with firing employees, it’s not an area a lot of organizations focus on regarding training or preparing. This series of articles covers recent news stories related to high-profile firing, the risks of firing employees, legal considerations to keep in mind, and how to train employees on proper protocols. Continue reading

Five Training Videos to Help You Prepare for Black Friday

If you’re a veteran retailer, you know what’s waiting after Thanksgiving Day festivities with family and friends. You’ll get up early, well before dawn, and at work to find dozens and even hundreds of customers already camped outside your retail outlet waiting to take advantages of those special deals reserved for door crashers only. By the time you roll out, over twelve hours later, you’ll feel like you’ve just weathered a major storm. So, how do you prepare? To begin, watch these training videos. Continue reading

Changing Careers? Retrain Online

Whether you’ve outgrown your current job, or are ready to scale back for retirement, career changes are inevitable. At some point, we want or need more from our jobs or simply want a change. Indeed, over the course of the career cycle, most people  change careers for professional, financial and circumstantial reasons several times and in the 21st century, there are signs that people are changing careers more than ever before. In fact, a 2015 LinkedIn study found that people change job for growth, nearly as much as they change for compensation reasons, and often change for more esoteric reasons (e.g., because they want to work for a small rather than large organization). Whatever the reason for the move, however, career changes nearly always entail retraining, and this is where eLearning can make a huge difference.

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“Show, Don’t Tell,” with Articulate Storyline 2

If you’ve ever taken a writing class, you’ll already know, the number one rule of good writing is “show, don’t tell.” Indeed, most great writers and experienced professors of writing will tell you that when you show your readers something, you are more likely to captivate them than when you tell your readers something. Why? Because when you show something to readers, they are more likely to enter the scene with you. In short, they are likely to be able to see and feel the experience you seek to convey. Not surprisingly, the “show, don’t tell” rule also holds true when it comes to creating compelling online training courses. Continue reading

Small Businesses See Big Gains from Investing in an LMS

Learning management systems (LMSs) have now been widely adopted in large enterprises, but many small companies, including family-owned business, continue to overlook their value. Two assumptions appear to be at the root of the problem. Many small companies don’t think they need to engage in formal training, and  others worry that the cost of adopting an LMS is simply too high. In fact, both assumptions are incorrect. Even family farms and other small operations need training (e.g., to be in compliance with safety standards), and if you adopt an LMS with scalable billing, the cost will barely impact your overhead.  Continue reading

Why HazCom Training is Essential

If you work in a factory, hospital, on a construction site, or even on a farm, chances are you spend at least some of your time working with dangerous chemicals. If this is the case, HazCom training is essential. Indeed, if you’re an owner, supervisor or manager and you aren’t already offering HazCom training, you aren’t in compliance with Occupational Safety and Health Administration (OSHA) standards. This week’s eLeaP post outlines what HazCom standards are, what you need to cover in any essential HazCom training, and most importantly, how to offer HazCom training to your employees quickly, effectively, and in a cost-efficient manner.   Continue reading

Prioritize Service Industry Training Before It’s Too Late

Two years ago, fans of the fast-food chain Chipotle found themselves locked out. That’s because several Chipotle locations were forced to shut down after a major food E. coli outbreak. The outbreak not only caused many customers to fall ill but also had a huge impact on Chipotle’s earnings and reputation. Indeed, Chipotle, which had gained points for doing fast food fresh, suffered two contaminations in two months.  The closures, lost revenue, and brand damage were a warning to other service industry providers that failing to properly train and monitor workers can and does come at a very high price. Until recently, it seemed that the chain had recovered. Then, in late July, reports circulated that Chipotle had closed another restaurant in Virginia after several customers fell ill. Once again, the company’s stocks immediately took a huge nosedive. 

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Avoid Big Fails on the Training Front

Organizations spend millions of dollars every year on training. Unfortunately, many of these training initiatives fail. While Mark Zuckerberg and Facebook may embrace the motto “move fast and break things,” failing isn’t always good for business. Indeed, failed training programs can lead to lost revenue and talent. While it is difficult to determine the total value of these losses, a 2016 article in the Harvard Business Review reported, “American companies spend enormous amounts of money on employee training and education—$160 billion in the United States and close to $356 billion globally in 2015 alone—but they are not getting a good return on their investment. For the most part, the learning doesn’t lead to better organizational performance, because people soon revert to their old ways of doing things.” Today’s post outlines just some of the  most common reasons workplace training programs fail and explores how to avoid big fails and big losses Continue reading

2016 Top Workplace Training Stories

Over the past twelve months, eLeaP has posted on many subjects concerning workplace training, eLearning and mLearning. From time to time, we have also investigated breaking news stories and explored their impact on workplace training. This week’s end-of-year post recaps the year’s top stories in workplace training with an eye to analyzing how the will likely continue to effect workplace training over the coming twelve months. Continue reading

How Training Can Help Crack the Glass Ceiling

Every year, more women crash through the glass ceiling. Of course, women at the top are still far from the majority. In most companies, women represent only a fraction of executives. For example, women hold only 4.2% of CEO positions in the 500 largest U.S. companies. This raises the obvious question: What continues to prevent women from crashing through the glass ceiling? Continue reading