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Learning Management & Talent Development Insights

For 20 years, eLeaP® has helped organizations achieve excellence through learning, performance, & quality.

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  • Customer Service Training

    Supporting Your Support Personnel

    Sherman Morrison

    February 26, 2015

    3 min read

    Supporting Your Support Personnel

    Prepare yourselves, because this is going to be a venting post. Whether you’re in HR, Training, Learning, or some other type of support personnel, this post is for you. I speak from experience, having spent over 20 years of my professional life in various support roles. Far too often, support personnel are expected to continually […]

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  • Training and Development

    The Challenges of Train-the-Trainer Approaches

    Sherman Morrison

    February 26, 2015

    3 min read

    The Challenges of Train-the-Trainer Approaches

    Train-the-Trainer is an important philosophy and methodology to spread learning throughout an organization. The idea is each one teach one. I’ve written previously about this approach, mostly as an internal word-of-mouth way to market eLearning courses and modules in your organization (see Using Peer-to-Peer Approaches to Extend eLearning’s Reach). The real power of train-the-trainer, however, […]

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  • E-Learning

    eLearning Career Guide #7: Education or Experience?

    Sherman Morrison

    February 24, 2015

    3 min read

    eLearning Career Guide #7: Education or Experience?

    In the last several articles, I’ve listed out examples of undergraduate eLearning degrees, graduate certificate programs, and master’s degrees focused on eLearning. There are those, however, who question whether or not you even need a degree in instructional design of any kind to be a great eLearning course builder. The answer to that is, of […]

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  • E-Learning

    eLearning Career Guide #6: Graduate Degrees

    Sherman Morrison

    February 24, 2015

    3 min read

    eLearning Career Guide #6: Graduate Degrees

    If you’re planning to go far in your career as an eLearning professional, you should consider graduate education such as a Master’s degree. Most of the programs out there are general instructional design degrees, man of which will have an eLearning component built into them. In this article, I’m going to specifically list the ones […]

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  • E-Learning

    eLearning Career Guide #5: Graduate Certificates

    Sherman Morrison

    February 22, 2015

    3 min read

    eLearning Career Guide #5: Graduate Certificates

    If you want to really nail down the best credentials to launch or enhance your career as an eLearning professional, you’ll want to get either a graduate certificate or master’s degree in instructional design and technology. Not all of the programs out there with those words in their titles have as much of a focus […]

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  • E-Learning

    eLearning Career Guide #4: Undergraduate Education

    Sherman Morrison

    February 22, 2015

    3 min read

    eLearning Career Guide #4: Undergraduate Education

    Launching or enhancing your career as an eLearning professional necessarily involves making sure you have the right education under your belt. This article will take a look at both undergraduate and graduate options.

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  • E-Learning

    eLearning Career Guide#3: More Portfolio Tips and Examples

    Sherman Morrison

    February 20, 2015

    3 min read

    eLearning Career Guide#3: More Portfolio Tips and Examples

    In this current series of articles, I’m providing some guidance to those who want to launch or enhance their eLearning careers. In the last article, I highlighted the importance of developing your eLearning portfolio – an essential self-marketing piece that can really make or break your efforts. I’d like to continue to with portfolio development […]

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  • E-Learning

    eLearning Career Guide#2: The Portfolio

    Sherman Morrison

    February 20, 2015

    3 min read

    eLearning Career Guide#2: The Portfolio

    An essential step in launching or enhancing your career as an eLearning professional is to put together a stellar portfolio of your past work. This can and should take a significant amount of time and effort. You want the world to see what you’ve done, and you want to present it in as compelling a […]

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  • E-Learning

    eLearning Career Guide #1: Nailing the Interview

    Sherman Morrison

    February 19, 2015

    3 min read

    eLearning Career Guide #1: Nailing the Interview

    If you’ve decided that you want to make a career in corporate eLearning, good for you. The industry is poised for significant growth that shows no signs of letting up. I think it’s important for those contemplating the corporate eLearning career path to know a few things about what’s in store as you try to […]

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  • E-Learning

    The (Unfulfilled) Promise of mLearning

    Sherman Morrison

    February 19, 2015

    3 min read

    The (Unfulfilled) Promise of mLearning

    mLearning is hot. If you Google corporate mobile learning, you get 114 million results, but only 416,000 if you Google corporate mLearning, which only goes to show that the nomenclature is still in the process of changing and settling down. There is a lot of writing going on all around the Internet related to corporate […]

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  • E-Learning

    eLearning as a Profit Center

    Sherman Morrison

    February 18, 2015

    3 min read

    eLearning as a Profit Center

    Companies everywhere are expecting more and more from their learning departments. They want them to equip the workforce with the skills and knowledge they need to better achieve business goals, and to prove that learning initiatives are having the kind of positive, quantifiable impacts intended. If you can make this happen at your company, then […]

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  • E-Learning

    eLearning: Strange Facts and Anomalies

    Sherman Morrison

    February 18, 2015

    3 min read

    eLearning: Strange Facts and Anomalies

    Now that 2015 is well under way, it’s time to take a peek at some of the statistics related to eLearning that tend to come out around the end of one year and the beginning of the next. The intention of those articles is typically to identify trends that are shaping the eLearning field. Unfortunately, […]

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