About: Sherman Morrison

G. Sherman H. Morrison is a writer and editor based in Keene, New Hampshire. He holds a Master of Science in Management from Antioch University New England where his studies focused on effective leadership and management of any organization’s single most important resource – it’s employees. The talent management and human resources landscape is evolving rapidly in the brave new digital world of the 21st century, and Sherman keeps track of it all for people and companies who want to stay up-to-date on the latest developments. Sherman writes for a variety of sites, including Talent Management 360, eLeaP (learning and training in the corporate context), and Healevate (alternative health topics) to name a few. When not clacking away on his laptop, Sherman can typically be found performing and directing with a variety of theatre groups in the Monadnock region of New Hampshire.

Creating More Inclusive Workplaces: Pathways for Progress

While decades of research has effectively made what might be called the business case for greater diversity and inclusion in the workplace, it seems many companies still struggle with identifying pathways to achieve more inclusive workplaces. This article will provide an overview of some of the many channels through which progress might be made. Continue reading

MeToo Movement Fallout: The Good, the Bad, and the Ugly

When the #MeToo movement began gathering steam two years ago after media reports about sexual harassment perpetrated by what felt like a truly alarming number of men in powerful positions, it was easy to think things would change for the better for women. There are always skeptics about the potential for any movement to achieve lasting impacts, which begs the question: What has the MeToo movement accomplished? Have there been unintended consequences? Are things any different or better for women now? How does all this impact what’s happening in workplaces across the nation? This article explores these questions and more to uncover the good, the bad, and the ugly regarding the MeToo movement. Continue reading

Is Customer Support Incentivized to be Bad?

Have you ever experienced poor customer service or support? Something isn’t right with the product or service you bought. You sigh, steel yourself, and dial up the customer service phone number. Maybe you get lost in a convoluted voice menu. Maybe you get tired of waiting on hold after 10 or 15 minutes (or more). Maybe you become frustrated and give up when it’s clear the person you eventually speak to can’t or won’t really do anything to help resolve your situation. Maybe you’ll try again tomorrow. And the next day. And the next day after that. What’s really going here? Continue reading

Leadership Everywhere: Start Taking Initiative Now

When you see a company’s primary leader being ousted due to some company failure or scandal such as the Wells Fargo fake account debacle, it’s easy to think to yourself, “Whew! I’m glad I’m not a leader!” Upon reflection, however, that’s a bit of a cop-out, isn’t it? If there’s one thing I’ve learned about leadership from many years of studying the topic, it’s that companies and organizations need all its employees to exhibit leadership. You’re not off the hook because what any business needs is what I call leadership everywhere. Continue reading

Digital Transformation: The Why, How and Who

In case you haven’t noticed, the world has gone digital. We’re nearly two decades into the new millennium, which many are calling the Digital Era, and for good reason. It seems everyone is living more of their lives through digital channels, from researching product alternatives to making purchases of anything and everything. If your company hasn’t yet fully embraced digital transformation, you run the risk of falling behind and becoming obsolete. This article provides some guidance for catching the digital wave and riding it in to the shores of business success. Continue reading

Handling Difficult Workplace Situations: Learning to Unhook

If you’re the kind of person who thinks of what you wished you would have said in a particular situation at work several hours or days after the confrontation, you’re not alone. It happens to more people than you think. When the interaction comes as a surprise or in the middle of a high-pressure time, it’s hard to get your brain and your mouth working together. There’s a lot of good and not-so-good advice out there on what to do when this happens at work. In this article, I’ll look mostly at the big picture of handling difficult workplace situations, but also point you to some great resources with good advice for specific incidents and how to respond. Continue reading

Putting Manufacturing Safety Front-and-Center

Why be concerned about manufacturing safety if manufacturing is in decline? As many people know, manufacturing in the US has declined precipitously in the US since WWII, during which the percentage of the nonfarm workforce employed in manufacturing was 38% (source). When the war ended, that figure immediately declined to 30%, and then continued marching downward right up to the present day, when only 8.5% of the nonfarm workforce is employed in manufacturing jobs (source). And although we manufacture a lot more with fewer and fewer resources, the share of the economy as measured by gross domestic product (GDP) that comes from manufacturing has dwindled from 24.3% back in 1970 (source) to a mere 11.3% in 2019 (source). All these indicators do point to a clear and continued decline in manufacturing, but that doesn’t mean manufacturing safety is no longer an issue. After all, there are 12.9 million people employed in manufacturing as of June 2019 (source). How can manufacturing safety be put back into the limelight to protect the health and safety of millions of workers? Continue reading

Does Diversity and Inclusion Training Work?

The hashtag #BlackLivesMatter spawned a movement in 2013 in the wake of the acquittal of George Zimmerman in the shooting death of African-American Trayvon Martin. Four more high-profile officer-involved deaths of black people occurred in 2014, including Michael Brown in Ferguson, Missouri (2014), Eric Garner in New York City (2014), Laquan McDonald in Chicago (2014), and Tamir Rice in Cleveland (2014). The Black Lives Matter movement’s campaign against systemic racism has brought a new focus to diversity and inclusion training across corporate America. But does it really work? How has it played out at one of America’s premiere companies? Continue reading

Business Goals Examples for Employees: Better eLearning

If you want your company’s eLearning efforts to have tangible impacts on the bottom line, the best place to start is aligning training and learning objectives with business goals. This critical alignment task has been mentioned in a variety of past articles, including business goals examples for employees to get eLearning results. Be sure to check out these previous articles:

Continue reading

Lessons from Startup Employees

Most people have heard the rather depressing statistics around business failures. The percentage of startup failures varies widely by source and methodology, so I’m not going report any specific percentages. For a good discussion of why many such studies are problematic, see Small Business Failure Rates: Why All The Stats Have It Wrong. Regardless of how you slice and dice the data, though, a lot of businesses fail, especially early on. For the businesses that survive the startup phase, what is it that sets them apart? One obvious answer is the people involved, from the founder to the employees hired. Startup employees are a special breed who have valuable lessons for businesses at all stages of development. Continue reading