Learning Management & Talent Development Insights
For 20 years, eLeaP® has helped organizations achieve excellence through learning, performance, & quality.
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How to Be Part of the Diversity Solution: Part 1
In early September, Tech Inclusion hosted a conference and career fair, bringing minority workers into contact with recruiters from the top technology companies across the nation. While targeted recruitment is often frowned upon both in and outside minority communities, in the case of the tech industry, the need for the event is hard to ignore. […]
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How to Train Like an Amazonian (or Not)
A recent report on Amazon by New York Times writers, Jodi Kantor and David Streitfeld, offers new insight into the company’s largely secret approach to recruitment, training, and employee management. Among other revelations, the article highlights the extent to which the company has built its retail empire on an allegedly punitive approach to training and […]
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Extended Roles in the Health Care Sector Generate Satisfaction
Expanded role and extended role are terms sometimes used interchangeably but in fact, they mean two different things. In a nursing context, for example, an expanded role typically refers to the broadening of a nurse’s work within her profession (e.g., a nurse carrying out a wider range of nurse duties). An extended role, by contrast, […]
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Skills Escalation in Retail
Around the world, people flock to Ikea stores to purchase inexpensive modern household products, which are designed to be assembled at home either by the buyer or, for a fee, by an assembly service. While most people are familiar with Ikea’s products and philosophy, the company’s approach to training is also the result of thoughtful […]
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Role Extension and Skills Escalation
There is a tendency to think about career development in a linear way. In other words, we typically imagine going up the ladder more often than we imagine developing parallel skills at various stages of development. Role extension and skills escalation, especially when adopted for entry-level workers, hold the potential to radically transform how people […]
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Artificial Intelligence and the Future of Education and Training
The idea of replacing humans with computers has preoccupied science fiction writers for generations. Indeed, when most people think about artificial intelligence, they first think about representations of artificial intelligence (AI) in Hollywood films, such as A Space Odyssey, Bladerunner or more recently, Her. Of course, in reality, AI is already present in our lives […]
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mLearning for Medical Interns
It is now commonplace for patients to search their symptoms and even to arrive at their doctor’s office prepared to offer advice on potential courses of treatment. The availability of medical information online reflects the fact that the medical profession recognized the value of online learning early on. Medical professionals were also among the earliest […]
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mLearning for Low Wage Workers
Low-wage workers, concentrated in the service industry, have the lowest retention rates of all workers. McDonald’s, for example, hires an estimated 1 million workers per year with a 150% turnover rate. While their workforce may be smaller, other fast-food restaurants also hire thousands of workers each year and report similar turnover rates.
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The Challenge of Measuring Self-Paced Learning’s Return on Investment
As training options expand, many questions remain unanswered about self-paced learning’s return on investment and how to measure it. First, it’s important to consider the fact that both the workforce and the nature of the workplace need to be taken into account when measuring self-paced learning’s ROI. At what pace do people learn and more […]
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Instructional Design for Older Workers
As the ability to retire at 65 becomes a pipe dream for many Americans, there are a growing number of older adults in the workforce. While some younger workers like to joke about their older colleagues’ work habits – for example, printing and filing important emails due to a deep mistrust of cloud storage – […]
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Designing Enduring Structures for the Virtual Workplace
For centuries, architects have been building structures that do more than protect us from the elements. In Ancient Greece, temples were designed as powerful testaments to Greek society’s rising civilization. In the Renaissance, Italian cathedrals were designed to enhance and amplify choral music. And in the 18th century, a growing number of buildings were designed […]
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mLearning: Bringing Learning to Life
The majority of training professionals already recognize that the most effective training is interactive, continuous and takes place outside the formal classroom. In a nutshell, it happens in life, not in stand-alone training sessions. But how do you bring training to life?
