Retail Training

Five Training Videos to Help You Prepare for Black Friday

If you’re a veteran retailer, you know what’s waiting after Thanksgiving Day festivities with family and friends. You’ll get up early, well before dawn, and at work to find dozens and even hundreds of customers already camped outside your retail outlet waiting to take advantages of those special deals reserved for door crashers only. By the time you roll out, over twelve hours later, you’ll feel like you’ve just weathered a major storm. So, how do you prepare? To begin, watch these training videos. Continue reading

Skills Escalation in Retail

Around the world, people flock to Ikea stores to purchase inexpensive modern household products, which are designed to be assembled at home either by the buyer or, for a fee, by an assembly service. While most people are familiar with Ikea’s products and philosophy, the company’s approach to training is also the result of thoughtful design. Continue reading