The eLeaP Intelligence Hub
Better decisions for quality, training, and performance.
-
Taking a Look at Delivery Driver Training and Best Practices
As the holiday season approaches the spotlight is falling on delivery truck drivers. These employees of course have valuable work to do all year long, but during the holidays they’re expected to above and beyond to fulfill demands, and to do so quickly and safely. Consider these statistics from the Bureau of Labor Statistics, to […]
-
October is National Cyber Security Awareness Month – Are Your Employees Well-Trained?
October is recognized as National Cyber Security Awareness Month, and as if to prove its importance, IT Business Edge reported there were three big data breaches announced right at the start of the month. That in and of itself may be enough of an incentive to not only recognize NCSAM, but also to get your […]
-
How Large Companies Train Thousands of Seasonal Workers
With the holiday season nearly upon us, many retailers are scaling up their workforce to handle anticipated surges in customers over the coming two months. While smaller stores may hire just a few additional part-time workers to ensure they have extra bodies on the floor at high traffic times, other companies are scaling up on […]
-
Training to Protect Workers Against Bloodborne Pathogens
Bloodborne pathogens are infectious microorganisms found in the human bloodstream that have the potential to cause disease. These pathogens include hepatitis B (HBV), hepatitis C (HCV) and the human immunodeficiency virus (HIV). Workers in many industries from first responders and police officers to personal caregivers and nurses to correctional officers and frontline social workers are […]
-
“I Feel You”: The Economics of Empathy
In August, we posted an article about Amazon’s grueling workplace culture—a culture where work/life balance is allegedly expected to take a backseat to the bottom line, leaving employees to make difficult decisions about whether or not to ever prioritize children, spouses and aging parents, as well as non-work related activities. With few exceptions, people in […]
-
How Training Promotes Trust: Part 2
In our first post on this topic, we examined why trust matters and how it can be built on three levels: reputation, compliance, and customer service. In the second of this two-part post, we examine how training can be used to build trust and how to rebuild trust when it is compromised. How Training Can […]
-
How Training Promotes Trust: Part 1
Trust is a pillar of good business. Indeed, building trust is one of the most important engines of business. After all, the decision to purchase a product or service is typically based on the fact that a consumer trusts the company from which he or she is making the purchase. As an example, consider the […]
-
The Case for Soft Skills Training and Best Practices for Delivery
Soft skills—buzz phrase or something you should be focused on? There’s debate floating around about whether or not soft skills training is valuable.The Value of Soft Skills Consider this research regarding the value of soft skills: A Salesforce study showed that of all new hires who fail at their position within the first 18 months, […]
-
Should You Hire Inexperienced New Hires? And If You Do, How to Train Them?
Newbie job seekers often hold the fear that they’ll be passed over in favor of more experienced talent. Sometimes this is true: employers are looking for the most experienced talent available, but there is also something to be said for fresh, inexperienced employees. Advantages of the Underqualified Hire Perhaps one of the most obvious advantages of […]
-
Exploring How to Train Employees in a Flexible Workplace
A flexible workplace is one of the most talked about things in talent management and the corporate world right now. Flexibility in the workplace is something the majority of Millennial employees don’t just prefer, but in many ways are demanding. WorkplaceTrends.com, in collaboration with CareerArc, released the results of a study entitled the “2015 Workplace […]
-
Contingency Plans: Working During Platform Outages
Yesterday, Google Drive, Docs, Sheets and Slides took an early weekend. For thousands of workers around the world, the platform’s outage—which at least for some workers conveniently fell on Friday afternoon—meant an early weekend for them too. While many workers may have welcomed the early weekend, for businesses, the three-hour outage came at a high […]
-
How a Learning Management System Can Support a Merger
Mergers, large and small, are part of contemporary business. Indeed, every year, the corporate landscape shifts as existing companies merge, usually with the intent of taking over a growing portion of the national or global market. However, as history has shown, while some mergers are highly successful (e.g., Disney and Pixar), others prove disastrous (e.g., […]
Search articles by...
Find your way around our blog by searching using a keyword or a group of keywords or by choosing a tag.