The eLeaP Intelligence Hub
Better decisions for quality, training, and performance.
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Exploring the Gig Economy and How It Impacts Employee Training
Amazon recently made what many view as an exciting announcement. The mega e-Commerce retailer is delving into what’s being dubbed the gig economy with a new delivery option. Amazon unveiled its program in Seattle, where independent contractors are becoming on-demand delivery people. The service is called Amazon Flex, and much like Uber, people sign up […]
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All About CRMs and How to Make Online Training Effective
A customer relationship management system is one of the most important things many businesses invest in. Most e-Commerce companies use them, but they can also be valuable for small and medium-sized enterprises.
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How to Be Part of the Diversity Solution: Part 2
In the first part of this two-part article, we examined the “tech diversity” problem, highlighting the technology sector’s startlingly lack of diversity and its especially abysmal track record of recruiting and hiring Black and Latino workers. In this post, we examine some of the steps industry leaders have already taken to diversify a predominantly white […]
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How to Be Part of the Diversity Solution: Part 1
In early September, Tech Inclusion hosted a conference and career fair, bringing minority workers into contact with recruiters from the top technology companies across the nation. While targeted recruitment is often frowned upon both in and outside minority communities, in the case of the tech industry, the need for the event is hard to ignore. […]
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Do Experienced Workers Really Outperform Recent Grads?
Over the past week, thousands of college-age students have returned to campuses across the United States. Over the next eight months, many of these students—those who are seniors—will go on the job market for the first time. A small percentage of these students will end the school year with a desirable job offer in hand. […]
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Learning Management Systems: Adding Value to Instruction
For at least some people, the idea of online learning is still cause for alarm. On the more moderate end of the spectrum are those people who assume that virtual classrooms—and more generally, all distributed forms of learning—hold the potential to augment but never truly replace face-to-face forms of instruction. On the more extreme end […]
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Talent Analytics: Issues, Ethics and Possibilities
It is now commonplace to keep detailed statistics on one’s customers. Customer analytics help organizations make smarter decisions and lead to a higher return on investment. In theory, talent analytics do the same thing—they help guide upper management’s decision-making processes by arming managers with increased knowledge on everything from their workforce to the micro impacts […]
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Is Over Hiring an Effective Recruitment Strategy?
When farmers plant a field, they generally plant more than they intend to harvest. Wine growers, for example, “green harvest” excess grape clusters, typically from younger vines, to ensure that the remaining grapes are able to fully ripen. The same holds true in other agricultural niches. If one fails to thin out their beet crop, […]
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Writing for eLearning, Part III: 6 Tactical Tips
In this third installment of my series on writing for eLearning, I want to present some good tactical tips that will help keep your writing as good as it needs to be for your learners.
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Writing for eLearning, Part II: Clarity
You may have the best learning management system (LMS) available and the most powerful authoring tools, but even those can’t write your content for you. In this second article on writing for eLearning, the focus will be on clarity. After all, the whole point is to make your content as clear as possible to your […]
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Writing for eLearning, Part I: Concise and Compelling
Everyone needs a great learning management system (LMS), from a business to a learning professional to an end-learner. But when it comes to your job as an eLearning professional, you and your staff need more than a fantastic LMS. And that’s because even if your LMS has all the amazing bells and whistles that make […]
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How to Train Like an Amazonian (or Not)
A recent report on Amazon by New York Times writers, Jodi Kantor and David Streitfeld, offers new insight into the company’s largely secret approach to recruitment, training, and employee management. Among other revelations, the article highlights the extent to which the company has built its retail empire on an allegedly punitive approach to training and […]
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