The eLeaP Intelligence Hub
Better decisions for quality, training, and performance.

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Training and Trust in Small Franchises
Fact: One of the top reasons employees go on the job market is lack of trust in their senior management. Fact: Only 40% of employees say they trust their management. Fact: The cost of employee turnover can be as high as 150% of an employee’s annual salary. Fact: Training is associated with increased employee trust […]
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No Business is too Small for Training
While large enterprises typically have well-established training programs, small business often offer little or no training to employees at all. In reality, whether you’re running a global enterprise with employees scattered around the globe or a mom-and-pop business in your backyard with just a few employees, training matters. The problem is that many small business owners falsely believe […]
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Competency Mapping – Roadmap for Workplace Success
According to Pattys Davis of Development Dimensions International (DDI), Jennifer Naughton of ATD (previously ASTD) and Bill Rothwell of Rothwell & Associates, “competencies encompass clusters of skills, knowledge, abilities, and behaviors required for people to succeed. In this case, it refers to success across jobs in workplace learning and performance.” What is Competency Mapping? Competency […]
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Small Businesses Face Growing Security Threats
Fact: 43% of phishing attacks target small businesses; this represents a 25% increase since 2011. News about cyber security breaches nearly always focuses on large-scale organizations, including major national retailers, banks, insurance companies and health care providers. In reality, however, small businesses are targeted by hackers everyday. While the smaller number of clients impacted means […]
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How to Foster the Learning Mindset
When it comes to training and development, most employers focus on immediate concerns—for example, ensuring their employees have the knowledge and skills needed to stay in compliance. Training and development, however, are about much more than ensuring employees can do the job at hand. On a broader level, training and development are about promoting what […]
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How to Write a Training Outline: Putting it All Together
In the first two articles of this series on how to write a training outline, I covered the six steps you should follow to ensure your training is well-organized and complete. In this final part of the series, I present how my leadership training outline might look as a fully developed training outline.When you go […]
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How to Write a Training Outline: Steps 4-6
In the first article of this series about how to write a training outline, I explained how useful the process is in making sure your training sessions are well-organized and well-received. I covered the first three steps of the process, including training basics, defining objectives, and nailing down both the purpose of the training and […]
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How to Write a Training Outline: Steps 1-3
Training outlines are designed to help trainers organize their training to make sure they have properly outlined the objectives, modalities, methodologies feedback and end results they want to achieve from the training effort. Your training outlines can also help you figure out the all the resources including trainers, rooms, schedules or rotation and other systems […]
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How Secure is Your Company’s Information?
You’ve no doubt seen at least one of several different versions of Microsoft’s recent cybercrime television commercials. In it you’ll hear a variation of these words: “Every day you read headlines about businesses being hacked and intellectual property being stolen. That is cybercrime, and it affects each and every one of us.” Behind those words […]
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Cyber Security: Top Concerns for U.S. Organizations
Fact: 53% of U.S. organizations plan to hire more cyber security professionals in 2016 but 59% of U.S. organizations report that when hiring new graduates for entry-level cybersecurity positions, it is difficult to identify who has an adequate level of skills and knowledge. Fact: 82% of U.S. organizations report that they would be more likely to hire a cyber […]
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5 Lessons from the MOOC Trend
It seems like only yesterday that everyone was talking about MOOCs. While MOOCs are no longer the latest craze in eLearning, they are still making waves. Some of the most interesting revelations about MOOCs, however, have to do with what MOOCs have revealed about learning, eLearning and workplace training more generally. Low Completion Rates May […]
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Cyber Security: Preventative Training
Fact: You or your business will probably get hacked at some point. Its not a question of if, it is a question of when and what you can/should do about this. In today’s technology landscape, every business owner is responsible for securing some amount of data and every business owner is vulnerable to security breaches. Preventative cyber security […]
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