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  1. Blog
  2. Training and Development

Currently browsing "Training and Development"

Training and development simply have an outsized impact on business bottom-line. Skimp on training and development and pay the ultimate price. Invest in training and development and reap the benefits.

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  • Training and Development

    How to Be Part of the Diversity Solution: Part 2

    Don Weobong

    September 26, 2015

    6 min read

    How to Be Part of the Diversity Solution: Part 2

    In the first part of this two-part article, we examined the “tech diversity” problem, highlighting the technology sector’s startlingly lack of diversity and its especially abysmal track record of recruiting and hiring Black and Latino workers. In this post, we examine some of the steps industry leaders have already taken to diversify a predominantly white […]

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  • Training and Development

    How to Be Part of the Diversity Solution: Part 1

    Don Weobong

    September 22, 2015

    6 min read

    How to Be Part of the Diversity Solution: Part 1

    In early September, Tech Inclusion hosted a conference and career fair, bringing minority workers into contact with recruiters from the top technology companies across the nation. While targeted recruitment is often frowned upon both in and outside minority communities, in the case of the tech industry, the need for the event is hard to ignore. […]

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  • Training and Development

    How to Train Like an Amazonian (or Not)

    Don Weobong

    August 17, 2015

    6 min read

    How to Train Like an Amazonian (or Not)

    A recent report on Amazon by New York Times writers, Jodi Kantor and David Streitfeld, offers new insight into the company’s largely secret approach to recruitment, training, and employee management. Among other revelations, the article highlights the extent to which the company has built its retail empire on an allegedly punitive approach to training and […]

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  • Training and Development

    Training Options for Your Customer Service Team

    Cait Etherington

    August 12, 2015

    3 min read

    Training Options for Your Customer Service Team

    In 2012, the US Bureau of Labor Statistics reported that were more than 2.3 million customer service representatives across the United States. Most customer service representatives make less than $35,000 per year, but this in part reflects that fact that 1 and 5 customer service representatives work on a part-time basis. Customer service representatives work […]

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  • Training and Development

    Training for Shift Workers

    Cait Etherington

    August 3, 2015

    3 min read

    Training for Shift Workers

    By definition, a shift worker is any worker who follows a work schedule that deviates from the typical 9 to 5 business schedule. Traditionally, nurses, doctors, pilots, flight attendants, security guards, fire fighters and truck drivers were among the most common shift work positions. Today, shift work is becoming increasingly common across sectors, including in […]

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  • Training and Development

    The Evolution of Games and Training

    Cait Etherington

    July 19, 2015

    3 min read

    The Evolution of Games and Training

    As discussed in several recent posts, gaming continues to impact education and training on a myriad of levels. Indeed, gaming is not only seen as a way to introduce learners to key concepts and hone technical skills but also as a way to keep our brains in top shape, making us better able to grasp […]

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  • Training and Development

    Training Essentials for the Manufacturing Sector: Part 2

    Cait Etherington

    July 18, 2015

    3 min read

    Training Essentials for the Manufacturing Sector: Part 2

    In the manufacturing sector, training was once primarily carried out informally and on the job. Often with little guidance or oversight from managers, new workers were trained by more experienced workers in a model that might be best described as an informal apprenticeship. Today, across the manufacturing sector, formal training programs are being established, often […]

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  • Training and Development

    Summer Jobs: Training for the Future, Part 3

    Cait Etherington

    June 10, 2015

    4 min read

    Summer Jobs: Training for the Future, Part 3

    To cap off our three part series on summer jobs, we asked four adults at different stages in their careers to reflect on their best and worst summer jobs and to explain how these jobs did or did not train them for their current careers. Below are just a few highlights.

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  • Training and Development

    Summer Jobs: Training for the Future, Part 2

    Cait Etherington

    June 9, 2015

    3 min read

    Summer Jobs: Training for the Future, Part 2

    In this post, the second of three posts on the topic of training and summer jobs, we explore why organizations should train summer workers and consider some of the short- and long-term returns on investment.

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  • Training and Development

    Summer Jobs: Training for the Future, Part 1

    Cait Etherington

    June 8, 2015

    3 min read

    Summer Jobs: Training for the Future, Part 1

    In this post, the first of three on the topic of training and summer jobs, we explore some of the short- and long-term benefits of summer jobs and how to choose one with the greatest training benefits.

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  • Training and Development

    The ROI of Training Contingent Workers

    Cait Etherington

    May 26, 2015

    3 min read

    The ROI of Training Contingent Workers

    Is it worth while investing money in contingent workers? If so, how much? If a contingent worker will only be on staff for two weeks and their level of responsibility is low, it follows that one’s training cost should remain as low as possible. By contrast, a worker brought on board for a short period […]

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  • Training and Development

    Self-Driving Vehicles: Programming vs. Training

    Cait Etherington

    May 8, 2015

    3 min read

    Self-Driving Vehicles: Programming vs. Training

    Self-driving, driverless or autonomous—whatever you call it, hands-free driving, which was only recently a science fiction fantasy, has arrived. While we may be able to program cars to drive, however, can we train them to drive like humans?

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