Learning Management Systems

Learning Management System is a powerful tool to help organizations streamline, create, deliver and track and organize all kinds of training and talent development. Make sure to stay ahead of the curve in terms of learning management system technology or industry trends.

How to Foster the Learning Mindset

When it comes to training and development, most employers focus on immediate concerns—for example, ensuring their employees have the knowledge and skills needed to stay in compliance. Training and development, however, are about much more than ensuring employees can do the job at hand. On a broader level, training and development are about promoting what Dr. Carol Dweck, a Stanford University psychology professor and author of Mindset: The New Psychology of Success, calls the “learning mindset.”  Continue reading

Leveraging Your LMS for Extended Enterprise

Over the past decade, we’ve rapidly moved from onsite workshops and paper manuals to elearning and mlearning. The advantages of adopting a learning management system for training are obvious. LMSs make trainee testing, training administration, content creation, social learning and gamification easier and more affordable. More importantly, there’s a growing body of research that suggests money invested in training nearly always results in a strong return. After all, effective training reduces employee attrition, reduces employee errors and subsequently, reduces the cost of hiring and training new employees down the line. Continue reading

Protecting Eyes on the Job

Each day a staggering 2000 American workers experience a job-related eye injury. A third of eye injuries are  treated in hospital. In addition, a high percentage of these injuries result in workers taking one or more days off work to recover. It is no surprise then that the U.S. Department of Labor reports that eye injuries come at a high price, costing business over $300 million per year due to lost productivity, medical expenses, and workers compensation. Continue reading

How to Protect Workers from Asbestos

Despite the fact that asbestos has been known and used by humans for thousands of years and as early as 100 AD, there are written reports about the link between asbestos and illness, for much of the twentieth century, asbestos was used in myriad of products from clothing to construction materials. A shortlist of products where asbestos was prevalent in the twentieth century includes the following: firewalls, fire blankets, brakes, dental cast linings, vinyl floors, stage curtains, gas mask filters and wine filters. What this means is that asbestos, which we now know to be an Continue reading

PayPal Demonstrates How to Be an LGBT Ally

On Monday, PayPal became the first but likely not the last company to pull its financial interest out of North Carolina in the wake of the state’s decision to establish laws that will severely restrict the rights of its gay, lesbian, transgender and gender non-conforming citizens. The PayPal announcement came as a huge blow to the state and especially the city of Charlotte. In mid March, PayPal announced plans to expand to Charlotte and bring an estimated 400 jobs to the city. With the state’s new Continue reading

Respiratory Protective Equipment: Choose, Fit and Maintain

Whether you’re working in a factory, on a farm, in a laboratory or as a first responder, it is critical to know what respiratory protective equipment (RPE) to use and how to properly fit and maintain your RPE. The onus, however, does not fall solely on workers. In accordance with OSHA guidelines, employers are obligated to provide employees with respiratory protective equipment and to ensure their employees know how to fit and maintain the equipment. To fully appreciate the importance of RPE and its impact on workers’ short- and long-term health, one need only consider the experience of the courageous rescue and recovery workers who responded at the World Trade Center site. Continue reading

When It’s Time to Say Goodbye: Managing Termination

The decision to terminate an individual’s employment carries with it the risk of many possible legal challenges. This is one case where you definitely want to make sure you’ve done your homework. Even just one wrongful termination can cause lasting damage to your company. Continue reading

Stepping up to the Plate on Customer Service

Every company wants to be known for excellent customer service, but when it comes down to it, very few can claim they’re truly stellar at it. Each year 24/7 Wall St. publishes the results of a customer service poll to find out which companies deserve to be in the Customer Service Hall of Fame and which ones have to settle for the Customer Service Hall of Shame. The stats come from surveys administered to 1,500 adults about customer service at more than 150 of the nation’s best-known companies. Continue reading

Doing the Right Thing: Ethics Training is More Important than Ever

The Ethics Resource Center in Washington DC has revealed some interesting and disturbing facts about ethics, or the lack of them, in the workplace. Of the 120 million who walk into a workplace each day, and over the course of a year, nearly half of them will have witnessed first-hand some kind of ethical breach. That’s a pretty discouraging statistic that warrants a closer look. Continue reading