Learning Management & Talent Development Insights
For 20 years, eLeaP® has helped organizations achieve excellence through learning, performance, & quality.
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How to Write a Training Outline: Steps 1-3
Training outlines are designed to help trainers organize their training to make sure they have properly outlined the objectives, modalities, methodologies feedback and end results they want to achieve from the training effort. Your training outlines can also help you figure out the all the resources including trainers, rooms, schedules or rotation and other systems […]
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How Secure is Your Company’s Information?
You’ve no doubt seen at least one of several different versions of Microsoft’s recent cybercrime television commercials. In it you’ll hear a variation of these words: “Every day you read headlines about businesses being hacked and intellectual property being stolen. That is cybercrime, and it affects each and every one of us.” Behind those words […]
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The ROI of Blended Learning in Corrections
The promise of blended learning rests primarily in its alleged ability to provide better learning outcomes than either face-to-face or eLearning can deliver on their own. But it begs the question of return on investment (ROI), which will inevitably come up somewhere along the line if blended learning is pursued in a substantial way. Having […]
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Blended Learning at Xerox, EMC, and WOW
Even though face-to-face learning remains the preferred modality for training throughout much of corporate America, accounting for 51% of all corporate learning hours delivered, the numbers related to learning retention are downright depressing. According to one Corporate Executive Board study revealed that seven days after a formal training, learners had already forgotten 70% of the […]
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Blended Learning Takes Root in the Public Sector
The Federal Government has been making a concerted effort to do better by its public sector workforce. After years of pay freezes and furloughs forced by sequestration’s automatic reductions, morale among federal employees has taken a deep hit. The 2015 Federal Government budget represented, among other things, an attempt to turn the situation around and […]
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The Rise of Corporate Blended Learning in Portugal
Although studies have shown that corporate training and education combining online and face-to-face elements works better than purely face-to-face instruction or purely online instruction, many companies are still trying to determine how to best leverage the concept of blended learning into business success. Portugal is one country that has taken the proverbial bull by the […]
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Employee Orientation: Safety First!
In 2014, 3 million non-fatal workplace injuries and illnesses were reported, and 4,679 workers were killed on the job in 2014. The National Safety Council reports that someone is injured on the job every six seconds. These injuries and illnesses are no laughing matter – they cost American businesses $250 billion each year in medical […]
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When It’s Time to Say Goodbye: Managing Termination
The decision to terminate an individual’s employment carries with it the risk of many possible legal challenges. This is one case where you definitely want to make sure you’ve done your homework. Even just one wrongful termination can cause lasting damage to your company. Did you know that employee lawsuits against employers have risen by […]
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Stepping up to the Plate on Customer Service
Every company wants to be known for excellent customer service (download free customer service ebook), but when it comes down to it, very few can claim they’re truly stellar at it. Each year 24/7 Wall St. publishes the results of a customer service poll to find out which companies deserve to be in the Customer […]
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Calling all Leaders: When Harassment Rears Its Ugly Head
Make no mistake, harassment does rear its ugly head quite often, year in and year out in workplaces everywhere. The US Equal Employment Opportunity Commission (EEOC) is the federal agency tasked with fielding complaints, brokering settlements, and engaging in litigation related to charges of discrimination, which includes harassment. In fiscal year 2015 (Oct. 1, 2014, […]
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Doing the Right Thing: Ethics Training is More Important than Ever
The Ethics Resource Center in Washington DC has revealed some interesting and disturbing facts about ethics, or the lack of them, in the workplace. Of the 120 million who walk into a workplace each day, and over the course of a year, nearly half of them will have witnessed first-hand some kind of ethical breach. […]
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Information Security: You Can’t Afford to Ignore it
The statistics on identity theft are, frankly, pretty scary. According the US Department of Justice’s Bureau of Justice Statistics, in 2014 alone 17.6 million Americans were the victims of identity theft, meaning the unauthorized use or attempted use of an existing account, unauthorized use or attempted use of personal information to open a new account, […]
