Learning Management & Talent Development Insights
For 20 years, eLeaP® has helped organizations achieve excellence through learning, performance, & quality.
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Level 2 Evaluation for eLearning: Learning
In this series of articles about how to evaluate eLearning efforts, I’m making use of the classic Kirkpatrick Four-Levels Model originally developed for training evaluation because it’s also the perfect framework to use in the eLearning environment. The previous two articles dealt with Level 1 evaluation of the audience reaction to the eLearning course or […]
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More Questions for Level 1 eLearning Evaluation
When you need to evaluate the effectiveness of your eLearning modules and courses, there’s no better place to start than the tried-and-true Four-Levels Model developed by Douglas Kirkpatrick. In my last article on this, Level 1 Evaluation for eLearning: Reaction, I presented 19 questions in the categories of learning objectives and content. Now it’s time […]
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Level 1 Evaluation for eLearning: Reaction
In this mini-series about eLearning evaluation, I’m drilling down into each one of the levels of Kirkpatrick’s Four-Level Model, which is a classic approach that remains both solid and relevant in the digital age. In Level 1 evaluation, you’re tapping into and measuring the reaction of the audience that just finished the eLearning module or […]
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eLearning Evaluation: Kirkpatrick’s Four-Level Model
I’ve written about how important assessment is for eLearning (or any training, development, or learning effort for that matter), and this is one area where it pays to get back to basics. There’s more to evaluating eLearning than just reflecting on how it went in a general sense. If you want to really do a […]
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Mentoring Skills through eLearning
When you read about the robust mentoring programs that have been in use at Sun Microsystems since the 1990s, you can’t help but be envious of the fact that their estimated return on investment (ROI) has exceeded 1,000%. Whether you’re considering the launch of a mentoring program or wish the one you have could be […]
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Humor in eLearning: The Good, the Bad, and the Ugly
The Great Recession was no laughing matter. It left a lot of companies and organizations hurting. However, a myopic focus only on the bottom line can become a rather mind-numbing affair. There is more to an organization than its bottom line. I’d like to suggest that in this post-recession environment it’s very important to make […]
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eLearning Assessment of Emotional Intelligence
If you’ve taken to heart the latest trends in eLearning for soft skills training, then you know that emotional intelligence (EI) is a high-priority area for learning. Indeed, Daniel Goleman, who played a key role in popularizing the concept, conducted competency research on hundreds of companies all over the world and found that technical skills […]
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An Example of eLearning for Soft Skills
To wrap up this series of postings about eLearning Soft Skills (see eLearning and Soft Skills: What Went Wrong? and New Directions in eLearning Soft Skills), I want to share some great examples of content that will spark your own thinking. For companies that don’t have the resources to jumpstart their own course designs, you […]
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New Directions in eLearning Soft Skills
In my previous article, eLearning and Soft Skills: What Went Wrong? I laid out the problems with previous approaches to teaching softer skills in the eLearning environment, and mentioned that the most recent efforts in this area were bearing much juicier, tastier fruit. The reason for this is that eLearning soft skills has taken to […]
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eLearning and Soft Skills: What Went Wrong?
The promise of eLearning at the dawn of the new millennium was huge – people happily learning everything they needed to be successful in businesses and organizations in the digital age, from the comfort of their own computer screens. But that didn’t happen when it came to utilizing eLearning for soft skills – in particular, […]
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Zappos Zaps its Hierarchy
Zappos, one of the largest online shoe and clothing retailers in the world, recently undertook a radical reorganization. It completely zapped its traditional organizational hierarchy in favor of a radically flat structure called a holacracy. Holy hierarchy, Batman, no bosses? That’s right, there is no “leader” per se (though you can bet that for external […]
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Flash Teams
You know what a flash mob is, right? Wikipedia calls it “a large public gathering at which people perform an unusual or seemingly random act and then disperse, typically organized by means of the Internet or social media.” Is there a space for flash mobs in organizational life? On the surface, it would seem not […]