Learning Management & Talent Development Insights
For 20 years, eLeaP® has helped organizations achieve excellence through learning, performance, & quality.
-
Learning Management System Blog | LMS Articles | eLearning Whitepapers
How to Leverage an LMS During the COVID-19 Global Pandemic
There have been all kinds disease outbreaks since the turn of the new millennium—the SARS coronavirus (2002-2004), the MERS coronavirus (starting in 2012), and the Ebola epidemic (2013-2016), just to name a few. What’s unprecedented about the COVID-19 coronavirus global pandemic is how fast it’s spreading all over the world. Although most people can get […]
-
Leveraging User-Generated eLearning Content for Better Learning – eLeaP
A few years ago I wrote about how a “train-the-trainer” approach can be very useful in more quickly spreading learning throughout an organization even though it is not without its challenges (see The Challenges of Train the Trainer Approaches). After all, most people prefer learning from the real-world experiences of their peers and colleagues whenever […]
-
Inbound eLearning: Pull Learners in Rather than Push Content Out – eLeaP
Inbound marketing is all the rage these days and is supposedly eclipsing more old-school forms of outbound marketing. This makes logical sense in the digital age of the 21st century where people are proactive in looking for information they need or that interests them. If your company provides useful content, you’ll naturally “pull” those people […]
-
Harassment Training Still Needs to be a Priority, Even in the #MeToo Era
Years after the #MeToo movement got started, there are those who may be thinking to themselves, “Well, it’s nice to know that the whole sexual harassment situation is now taken care of.” But that kind of thinking can be a huge mistake. Social media movements can be surprisingly fickle, and all too often fade from […]
-
Creating More Inclusive Workplaces: Pathways for Progress
While decades of research has effectively made what might be called the business case for greater diversity and inclusion in the workplace, it seems many companies still struggle with identifying pathways to achieve more inclusive workplaces. This article will provide an overview of some of the many channels through which progress might be made. Are […]
-
MeToo Movement Fallout: The Good, the Bad, and the Ugly
When the #MeToo movement began gathering steam two years ago after media reports about sexual harassment perpetrated by what felt like a truly alarming number of men in powerful positions, it was easy to think things would change for the better for women. There are always skeptics about the potential for any movement to achieve […]
-
Learning Management System Blog | LMS Articles | eLearning Whitepapers
Is Customer Support Incentivized to be Bad?
Have you ever experienced poor customer service or support? Something isn’t right with the product or service you bought. You sigh, steel yourself, and dial up the customer service phone number. Maybe you get lost in a convoluted voice menu. Maybe you get tired of waiting on hold after 10 or 15 minutes (or more). […]
-
Learning Management System Blog | LMS Articles | eLearning Whitepapers
Leadership Everywhere: Start Taking Initiative Now
When you see a company’s primary leader being ousted due to some company failure or scandal such as the Wells Fargo fake account debacle, it’s easy to think to yourself, “Whew! I’m glad I’m not a leader!” Upon reflection, however, that’s a bit of a cop-out, isn’t it? If there’s one thing I’ve learned about […]
-
Learning Management System Blog | LMS Articles | eLearning Whitepapers
Digital Transformation: The Why, How and Who
In case you haven’t noticed, the world has gone digital. We’re nearly two decades into the new millennium, which many are calling the Digital Era, and for good reason. It seems everyone is living more of their lives through digital channels, from researching product alternatives to making purchases of anything and everything. If your company […]
-
Handling Difficult Workplace Situations: Learning to Unhook
If you’re the kind of person who thinks of what you wished you would have said in a particular situation at work several hours or days after the confrontation, you’re not alone. It happens to more people than you think. When the interaction comes as a surprise or in the middle of a high-pressure time, […]
-
Putting Manufacturing Safety Front-and-Center
Why be concerned about manufacturing safety if manufacturing is in decline? As many people know, manufacturing in the US has declined precipitously in the US since WWII, during which the percentage of the nonfarm workforce employed in manufacturing was 38% (source). When the war ended, that figure immediately declined to 30%, and then continued marching […]
-
Does Diversity and Inclusion Training Work?
The hashtag #BlackLivesMatter spawned a movement in 2013 in the wake of the acquittal of George Zimmerman in the shooting death of African-American Trayvon Martin. Four more high-profile officer-involved deaths of black people occurred in 2014, including Michael Brown in Ferguson, Missouri (2014), Eric Garner in New York City (2014), Laquan McDonald in Chicago (2014), […]