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Learning Management & Talent Development Insights

For 20 years, eLeaP® has helped organizations achieve excellence through learning, performance, & quality.

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  • E-Learning

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  • E-Learning

    Develop Remote Work Skills with eLearning

    Cait Etherington

    September 26, 2016

    3 min read

    Develop Remote Work Skills with eLearning

    A growing number of organizations, both large and small, are comprised of workers spread out across the nation and even around the world. With the recent take off of work platforms, such as Upwork, even small business owners now frequently rely on the skilled labor of workers based in other cities, nations and even on […]

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  • Gamification

    Why 3D Games are Finally Gaining Traction

    Cait Etherington

    September 21, 2016

    3 min read

    Why 3D Games are Finally Gaining Traction

    Despite the fact that gamers generally agree that 3D games failed, 3D games are now picking up traction on both the education and training fronts. But why is a gaming innovation generally rejected by hardcore gamers finding a second life with trainers and educators? Today’s post offers an introduction to 3D games and examines what […]

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  • Customer Service

    The High Cost of Poor Customer Service

    Cait Etherington

    September 9, 2016

    3 min read

    The High Cost of Poor Customer Service

    Poor customer interactions always come at a cost. While losing one customer may not be devastating to an organization, a class action lawsuit for discrimination can be. The challenge is how to avoid situations that can come back to negatively impact an organization. While the art of great customer service is something that can take […]

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  • Virtual Training

    Update on VR’s Education/Training Applications

    Cait Etherington

    September 3, 2016

    3 min read

    Update on VR’s Education/Training Applications

    Over the past twenty-four months, eLeap has reported on the many ways that virtual reality (VR) promises to transform education and training now and in the near future. Among other applications, VR promises to put learners into situations that would otherwise remain inaccessible (let’s say, Ancient Greece) or too dangerous  to replicate (let’s say, a […]

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  • Safety Training

    Harvest Season: Time for Farm Safety Training

    Cait Etherington

    August 31, 2016

    3 min read

    Harvest Season: Time for Farm Safety Training

    Few people give much thought to farm safety, because to most people, farm work seems invariably safe. In reality, however, farmers and farmhands face myriad of on-the-job hazards from open and moving equipment to toxic chemicals. And harvest season, when many farmers and farmhands are working from sunup to sundown to bring in crops, is […]

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  • Workplace Training

    Top Challenges Facing Small Business Owners

    Cait Etherington

    August 21, 2016

    3 min read

    Top Challenges Facing Small Business Owners

    Running a small business can be the most liberating experience in the world. Whether you’re a one-man or one-woman operation, a family business, or an energetic young start-up spearheaded by a group of friends, small business life has much to offer and many rewards both in terms of professional growth and on the financial front. […]

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  • Workplace Training

    Training and Trust in Small Franchises

    Cait Etherington

    August 18, 2016

    3 min read

    Training and Trust in Small Franchises

    Fact: One of the top reasons employees go on the job market is lack of trust in their senior management. Fact: Only 40% of employees say they trust their management. Fact: The cost of employee turnover can be as high as 150% of an employee’s annual salary. Fact: Training is associated with increased employee trust […]

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  • Workplace Training

    No Business is too Small for Training

    Cait Etherington

    August 18, 2016

    3 min read

    No Business is too Small for Training

    While large enterprises typically have well-established training programs, small business often offer little or no training to employees at all. In reality, whether you’re running a global enterprise with employees scattered around the globe or a mom-and-pop business in your backyard with just a few employees, training matters. The problem is that many small business owners falsely believe […]

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  • Cyber Security

    Small Businesses Face Growing Security Threats

    Cait Etherington

    August 1, 2016

    3 min read

    Small Businesses Face Growing Security Threats

    Fact: 43% of phishing attacks target small businesses; this represents a 25% increase since 2011. News about cyber security breaches nearly always focuses on large-scale organizations, including major national retailers, banks, insurance companies and health care providers. In reality, however, small businesses are targeted by hackers everyday. While the smaller number of clients impacted means […]

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  • Mindset

    How to Foster the Learning Mindset

    Cait Etherington

    July 31, 2016

    3 min read

    How to Foster the Learning Mindset

    When it comes to training and development, most employers focus on immediate concerns—for example, ensuring their employees have the knowledge and skills needed to stay in compliance. Training and development, however, are about much more than ensuring employees can do the job at hand. On a broader level, training and development are about promoting what […]

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  • Cyber Security

    Cyber Security: Top Concerns for U.S. Organizations

    Cait Etherington

    July 28, 2016

    3 min read

    Cyber Security: Top Concerns for U.S. Organizations

    Fact: 53% of U.S. organizations plan to hire more cyber security professionals in 2016 but 59% of U.S. organizations report that when hiring new graduates for entry-level cybersecurity positions, it is difficult to identify who has an adequate level of skills and knowledge. Fact: 82% of U.S. organizations report that they would be more likely to hire a cyber […]

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  • E-Learning

    5 Lessons from the MOOC Trend

    Cait Etherington

    July 28, 2016

    3 min read

    5 Lessons from the MOOC Trend

    It seems like only yesterday that everyone was talking about MOOCs. While MOOCs are no longer the latest craze in eLearning, they are still making waves. Some of the most interesting revelations about MOOCs, however, have to do with what MOOCs have revealed about learning, eLearning and workplace training more generally. Low Completion Rates May […]

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