Learning Management & Talent Development Insights
For 20 years, eLeaP® has helped organizations achieve excellence through learning, performance, & quality.
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Closing the Soft Skills Gap: Tips to Help Leadership Identify Soft Skills Missing from the Workplace
Soft skills gap is an important factor to figure out. In the skills gap conversation, a lot of attention goes to so-called “hard” skills. That is logical, though. You need people with the skills required for specific roles in place throughout the organization. However, too often, that leads to overlooking soft skills. We spend so […]
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What You Need to Know about Conducting a Coaching Skills Workshop
Creating a successful on-the-job training program requires the right components. One of the most critical is having skilled coaches in place to handle training. In fact, without the right coaches, your program is likely to fail. The question then is how do you ensure you have skilled coaches in place? Answering that question requires several […]
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Help Employees Thrive with Self-Directed Learning in the Remote Workplace
Self-directed learning in remote workplace is of great significance. For learners locked into a remote-work existence, progressing through corporate-mandated modules can be a slog. This is, at least in part, because those types of programs are not really designed to help learners master knowledge. They’re designed to build the minimum skills necessary for employees to […]
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Improving L&D Delivery to Increase Learner Engagement: Trends for 2021
Has your L&D engagement dropped with the move to remote work? You’re not alone. In fact, that lack of direct connection is one of the largest problems for learning and development initiatives around the world. Learner engagement has always been a great challenge for many organizations around the globe. Humans are social animals, and we […]
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Tips to Help Assess Learning and Development Programs
How effective are your learning and development programs? That is a critical question, but many administrators cannot answer it. The reason? They are unsure how to assess their L&D programs’ effectiveness. To be fair, it can be challenging. There are so many parts to a learning and development program, so many different learners and potential […]
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The Art of Setting Learning Objectives: Creating Measurable, Actionable Goals for Employees
Learning and development without objectives is fruitless. Objectives give meaning and context to the learner’s journey. They help organizations define the value of and ROI needed for L&D initiatives. However, setting learning objectives can be challenging. It requires understanding not just of the employee’s current role, but their existing knowledge, what they need to know, […]
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Expanding Your Toolbox: Integrating Other Learning Tools with Your LMS
Some additional learning tools with LMS can make the learning experience way better. The modern learning management system (LMS), is a critical component of your learning and development initiative. It brings all your training together in one place, making it available to learners both in the office and working remotely, and provides administrators with tracking […]
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What You Need to Know about Training Needs Analysis: Connecting the Needs of Learners and Businesses
In the wider discussion surrounding learning and development, there’s a lot of focus on the business’s needs and goals. That’s natural – the organization is at the center of the process. Or is it? A Training needs analysis is to look for company’s overall goals and milestones before making efforts on areas of training that […]
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Your Guide to Creating an Employee Development Plan That Works
An effective employee development plan prepare employees for unforeseen situations. It has great significance when it comes to the success of an organization. Once, employees came to work with a specific skill set and they might have remained at that level for much of their career. Today, things are different. Employers (and employees) demand more […]
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The Power of Social Learning in Today’s Workplace
When you think of learning in the workplace, chances are good you picture something formalized. An employee uses the learning management system to complete a course, for instance. Or maybe you think of a new hire shadowing someone more experienced as they learn the ropes. Humans have always learned through social means, and that is […]
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Addressing Your Organization’s Skills Gap: A Guide for Businesses
The term “skills gap” has become something of a catchphrase today. However, that does not rob it of its meaning or value. Many industries are seeing a shortfall of critical skills necessary for business processes and success, and are facing organization’s skills gap. There is a very good chance that your business falls within that […]
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Important Tips for Customer Service Representative Training
The relationship with your customers is one of the most critical elements of success. A strong, positive relationship means customer retention, growth, and profitability. A weak, negative relationship means losing market share to competitors, loss of perceived brand value, and major challenges. For organizations struggling to maintain a strong relationship with their customers, the answer […]
