Learning Management & Talent Development Insights
For 20 years, eLeaP® has helped organizations achieve excellence through learning, performance, & quality.
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Disposing of Universal Waste in the Workplace
Greening the workplace involves more than recycling paper. A key part of putting the environment first in any work place has to learn how to handle what is widely known as “universal waste.” According to the United States Environmental Protection Agency (EPA), the main categories of universal waste are batteries, pesticides, and mercury-containing equipment and […]
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Confronting Substance Abuse on the Job
While often ignored, substance abuse on the job is a problem that impacts thousands of workplaces across the United States. Yet, with an estimated 50 million binge drinkers, 17 million drug users and nearly 15 million people abusing prescription medicines in the United States, workplaces cannot afford to simply ignore substance abuse issues. Today’s post […]
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Part Two: Social Support Software and Training
In part one of this series on social support we covered the basics of creating strategy and training employees. It’s a broad topic, so now we’re exploring some other issues that come along with a social support strategy, including how to train employees to deal with complaints. We’ll also highlight a few software solutions available […]
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How Training Might Have Prevented Chipotle’s Slew of Scandals
Just a short time ago, Chipotle was the darling of the dining world. This quick-service casual eatery had set a new standard for “fast” food with its sustainable and locally-sourced ingredients. Other restaurants, even higher end eateries looked to Chipotle as an example of what to become and how to make yourself an iconic brand […]
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How to Overcome the Challenges of Training a Global Workforce with e-Learning
A global workforce is no longer only relevant to large corporations. In the global marketplace, it’s not uncommon for even relatively small organizations to have a globally dispersed workforce. This could mean they have a complete office in a city across the world, or perhaps some remote employees who work elsewhere. Maybe the company has […]
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A Guide To Training For Spanish-Speaking Employees
Hispanic employees (and other Spanish-speaking employees) are increasingly becoming one of the most pivotal segments of the American workforce. According to Training Today, the Spanish-speaking and Hispanic workforce increased 36% times more quickly than any other group between 1996 and 2006. The Bureau of Labor Statistics shows Hispanic employees will account for more than 15% […]
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Exploring Agile Learning Design
What is Agile Learning Design? We’re always exploring different learning and design theories here at eLeaP, in an effort to better help our users engage their employees in training and maximize its value. One concept worth exploring is Agile Learning Design or ALD. Agile Learning design refers to content where the key considerations are flexibility, […]
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iHurt: Preventing Mobile Device Injuries at Work
Text neck? Blackberry (remember those?) thumb? Smartphone elbow? iHurt? While these conditions may not be widely known by name, many workers already suffer from one or more of them, and they are expected to become increasingly common over the coming years. The average employee is expected to access company networks from up to six different […]
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Preventing Occupational Hearing Loss
Millions of Americans suffer from hearing loss. A 2011 study lead by researchers from John Hopkins University found that close to 20% of Americans over the age of 12 suffer from hearing loss. Moreover, among this population, 30 million report hearing loss in both ears and 48 million report hearing loss in one ear. Not […]
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Part One: Developing and Training a Social Support Team
Social media is not just a way to elevate your brand and market to potential customers. It’s also rapidly becoming one of the primary ways businesses connect with current customers on another level: as a customer support channel. Think about this: customers certainly research brands and businesses online and on social media. They turn to […]
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Slips and Falls: Preventative Steps for Restaurants
In 2009, the restaurant industry reported more than 50,000 injuries. Nearly one-quarter of these injuries were the result of same-level slips. However, research suggests that with the right precautions, equipment and training most slips and falls that happen in restaurants can be easily prevented. Given the high cost of service industry slips and falls, both […]
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Respiratory Protective Equipment: Choose, Fit and Maintain
Whether you’re working in a factory, on a farm, in a laboratory or as a first responder, it is critical to know what respiratory protective equipment (RPE) to use and how to properly fit and maintain your RPE. The onus, however, does not fall solely on workers. In accordance with OSHA guidelines, employers are obligated […]
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