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Learning Management & Talent Development Insights

For 20 years, eLeaP® has helped organizations achieve excellence through learning, performance, & quality.

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  • Workplace Training

    Disposing of Universal Waste in the Workplace

    Cait Etherington

    April 5, 2016

    3 min read

    Disposing of Universal Waste in the Workplace

    Greening the workplace involves more than recycling paper. A key part of putting the environment first in any work place has to learn how to handle what is widely known as “universal waste.” According to the United States Environmental Protection Agency (EPA), the main categories of universal waste are batteries, pesticides, and mercury-containing equipment and […]

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  • Workplace Training

    Confronting Substance Abuse on the Job

    Cait Etherington

    April 4, 2016

    3 min read

    Confronting Substance Abuse on the Job

    While often ignored, substance abuse on the job is a problem that impacts thousands of workplaces across the United States. Yet, with an estimated 50 million binge drinkers, 17 million drug users and nearly 15 million people abusing prescription medicines in the United States, workplaces cannot afford to simply ignore substance abuse issues. Today’s post […]

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  • Workplace Training

    iHurt: Preventing Mobile Device Injuries at Work

    Cait Etherington

    April 3, 2016

    3 min read

    iHurt: Preventing Mobile Device Injuries at Work

    Text neck? Blackberry (remember those?) thumb? Smartphone elbow? iHurt? While these conditions may not be widely known by name, many workers already suffer from one or more of them, and they are expected to become increasingly common over the coming years. The average employee is expected to access company networks from up to six different […]

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  • Safety Training

    Preventing Occupational Hearing Loss

    Cait Etherington

    April 2, 2016

    3 min read

    Preventing Occupational Hearing Loss

    Millions of Americans suffer from hearing loss. A 2011 study lead by researchers from John Hopkins University found that close to 20% of Americans over the age of 12 suffer from hearing loss. Moreover, among this population, 30 million report hearing loss in both ears and 48 million report hearing loss in one ear. Not […]

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  • Safety Training

    Slips and Falls: Preventative Steps for Restaurants

    Cait Etherington

    March 30, 2016

    3 min read

    Slips and Falls: Preventative Steps for Restaurants

    In 2009, the restaurant industry reported more than 50,000 injuries. Nearly one-quarter of these injuries were the result of same-level slips. However, research suggests that with the right precautions, equipment and training most slips and falls that happen in restaurants can be easily prevented. Given the high cost of service industry slips and falls, both […]

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  • Learning Management Systems

    Respiratory Protective Equipment: Choose, Fit and Maintain

    Cait Etherington

    March 29, 2016

    4 min read

    Respiratory Protective Equipment: Choose, Fit and Maintain

    Whether you’re working in a factory, on a farm, in a laboratory or as a first responder, it is critical to know what respiratory protective equipment (RPE) to use and how to properly fit and maintain your RPE. The onus, however, does not fall solely on workers. In accordance with OSHA guidelines, employers are obligated […]

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  • Workplace Training

    PPE: Selecting the Right Suit for the Job

    Cait Etherington

    March 28, 2016

    3 min read

    PPE: Selecting the Right Suit for the Job

    Knowing what to wear to work is never easy. In the business world, workers fret about the right choice of tie, suit, skirt or shoes. After all, selecting the right clothes can go a long way in terms of making a lasting impression on one’s clients. If you work around hazardous materials, however, knowing how […]

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  • Safety Training

    Look Up! Overhead Rig Safety

    Cait Etherington

    March 27, 2016

    3 min read

    Look Up! Overhead Rig Safety

    Overhead rig safety is something few people outside the construction industry ever think about–that is, until tragedy strikes. While rare, crane accidents do happen and when they do, the results are often fatal. In February 2016, a construction crane toppled over while being lowered by a crew working on a busy street in Lower Manhattan […]

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  • Customer Service Training

    Customer Service Essentials for Your Summer Staff

    Cait Etherington

    March 23, 2016

    3 min read

    Customer Service Essentials for Your Summer Staff

    Customer service positions—online, on the phone and in person—account for a large percentage of available summer jobs. While customer service positions are often assumed to be ideal for entry-level workers, this is not necessarily the case. Indeed, the assumption that new workers can be easily assigned to customer service positions presumes that customer service positions […]

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  • Workplace Training

    How to Manage “Screeners” in the Workplace

    Cait Etherington

    March 22, 2016

    3 min read

    How to Manage “Screeners” in the Workplace

    While people of all ages now spend much of the day on their smartphones, a recent study found that Generation Z, sometimes simply known as “screeners”, spend on average six hours per day using their smartphones. To be clear, smartphones use can also benefit employers. Indeed, as discussed in many previous eLeaP posts, the growing […]

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  • Safety Training

    Safety Training for Summer Lab Interns

    Cait Etherington

    March 21, 2016

    3 min read

    Safety Training for Summer Lab Interns

    For many students, an opportunity to work in a laboratory over the summer months can be a game-changing experience. Summer internships in working laboratories offer students in STEM-related fields an opportunity to experience firsthand how their knowledge and skills might be put into practice on the job in future career-track positions. However, lab interns also […]

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  • Safety Training

    Spring is Time for Safety Training

    Cait Etherington

    March 20, 2016

    4 min read

    Spring is Time for Safety Training

    Over the next four months, many employers will onboard new employees—both recent graduates and summer interns. Safety training, while important for all employees, is especially important when onboarding employees who are entering the workforce for the first time and may have never before undergone safety training. The Occupational Safety and Health Association (OSHA) was established […]

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