Currently browsing "Training and Development"
Training and development simply have an outsized impact on business bottom-line. Skimp on training and development and pay the ultimate price. Invest in training and development and reap the benefits.
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How to Be Part of the Diversity Solution: Part 3
In the first part of this three-part article, we examined the “tech diversity” problem, highlighting the technology sector’s startlingly lack of diversity and its especially abysmal track record of recruiting and hiring Black and Latino workers. Part two of this series examined some of the solutions currently being explored in the technology sector and the […]
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How to Be Part of the Diversity Solution: Part 2
In the first part of this two-part article, we examined the “tech diversity” problem, highlighting the technology sector’s startlingly lack of diversity and its especially abysmal track record of recruiting and hiring Black and Latino workers. In this post, we examine some of the steps industry leaders have already taken to diversify a predominantly white […]
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How to Be Part of the Diversity Solution: Part 1
In early September, Tech Inclusion hosted a conference and career fair, bringing minority workers into contact with recruiters from the top technology companies across the nation. While targeted recruitment is often frowned upon both in and outside minority communities, in the case of the tech industry, the need for the event is hard to ignore. […]
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How to Train Like an Amazonian (or Not)
A recent report on Amazon by New York Times writers, Jodi Kantor and David Streitfeld, offers new insight into the company’s largely secret approach to recruitment, training, and employee management. Among other revelations, the article highlights the extent to which the company has built its retail empire on an allegedly punitive approach to training and […]
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Training Options for Your Customer Service Team
In 2012, the US Bureau of Labor Statistics reported that were more than 2.3 million customer service representatives across the United States. Most customer service representatives make less than $35,000 per year, but this in part reflects that fact that 1 and 5 customer service representatives work on a part-time basis. Customer service representatives work […]
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Training for Shift Workers
By definition, a shift worker is any worker who follows a work schedule that deviates from the typical 9 to 5 business schedule. Traditionally, nurses, doctors, pilots, flight attendants, security guards, fire fighters and truck drivers were among the most common shift work positions. Today, shift work is becoming increasingly common across sectors, including in […]
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The Evolution of Games and Training
As discussed in several recent posts, gaming continues to impact education and training on a myriad of levels. Indeed, gaming is not only seen as a way to introduce learners to key concepts and hone technical skills but also as a way to keep our brains in top shape, making us better able to grasp […]
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Training Essentials for the Manufacturing Sector: Part 2
In the manufacturing sector, training was once primarily carried out informally and on the job. Often with little guidance or oversight from managers, new workers were trained by more experienced workers in a model that might be best described as an informal apprenticeship. Today, across the manufacturing sector, formal training programs are being established, often […]
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Summer Jobs: Training for the Future, Part 3
To cap off our three part series on summer jobs, we asked four adults at different stages in their careers to reflect on their best and worst summer jobs and to explain how these jobs did or did not train them for their current careers. Below are just a few highlights.
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Summer Jobs: Training for the Future, Part 2
In this post, the second of three posts on the topic of training and summer jobs, we explore why organizations should train summer workers and consider some of the short- and long-term returns on investment.
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Summer Jobs: Training for the Future, Part 1
In this post, the first of three on the topic of training and summer jobs, we explore some of the short- and long-term benefits of summer jobs and how to choose one with the greatest training benefits.
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The ROI of Training Contingent Workers
Is it worth while investing money in contingent workers? If so, how much? If a contingent worker will only be on staff for two weeks and their level of responsibility is low, it follows that one’s training cost should remain as low as possible. By contrast, a worker brought on board for a short period […]
