This course shows examples of how some leaders fail at maintaining a future-driven mindset and ideas for how to foster change to succeed. Topics include: reversing the focus on fear, changing the mindset, change and its difficulties, research, and many other concepts to help your organization see the bigger picture. Preview video. Continue reading
Behavioral Based Interviewing 101: Reveal a Candidate’s Future Performance
While traditional interviews may only reveal surface information, behavioral based interviewing prompts candidates to describe detailed events, better predicting actual on-the-job performance. Use open-ended questions, beginning with What? When? Why? and How? for an accurate gauge of how an employee has performed at a past job. Preview video. Continue reading
Lessons from Startup Employees
Most people have heard the rather depressing statistics around business failures. The percentage of startup failures varies widely by source and methodology, so I’m not going report any specific percentages. For a good discussion of why many such studies are problematic, see Small Business Failure Rates: Why All The Stats Have It Wrong. Regardless of how you slice and dice the data, though, a lot of businesses fail, especially early on. For the businesses that survive the startup phase, what is it that sets them apart? One obvious answer is the people involved, from the founder to the employees hired. Startup employees are a special breed who have valuable lessons for businesses at all stages of development. Continue reading
Small Business Growth: Knowing the Stages and Challenges
When you think of the businesses that drive the economy, what comes to mind? No doubt the tech giants come to mind – Amazon, Facebook, Google, Apple, Microsoft, and so on. Or maybe you think about long-standing corporations such as Exxon/Mobil, GMC, General Electric, and IBM (all of which are still in the top 50 of the Fortune 500). We know about them because they’re always in front of us, but they are not the true drivers of the economy. Smaller businesses of less than 500 employees are can-do engines that really keep the economy chugging along. Continue reading
What Happens in the Absence of Adequate Employee Feedback
You might think that enough has been written about employee feedback. Surely both leaders and managers have received this message loud and clear, right? And yet according to a study by employee engagement company Office Vibe, 65% of employees want more feedback than they’re getting. In this article, I’ll explore the importance of feedback, some of the reasons why managers still aren’t giving enough of it, and what happens in the absence of adequate employee feedback. Continue reading
Leadership Development 101: What qualities make a good leader?
Leaders can make or break an organization, depending on the level of their communication skills. eLeaP has a variety of courses to help managers encourage and accelerate the growth and accomplishments of employees without micromanaging. Preview video. Continue reading
Sexual Harassment 101: Do you know the compliance requirements in your state?
Prevent costly sexual harassment lawsuits in your organization and meet compliance by learning how to recognize discriminatory behavior in yourself and those you manage. Various scenarios in our harassment prevention videos uncover how managers and employees may unwittingly display biased and inappropriate behavior in the eyes of the law. Preview video.
Supervisors in California are required to take two hours of sexual harassment training every two years. eLeaP has 4 new courses for the state of California, that fulfills the manager requirement for sexual harassment training in California. Check out a preview here of Part 1 detailing Quid Pro Quo and Hostile Environment harassment – the two types of sexual harassment.
Managers should ensure their employees feel safe and respected in the workplace. All four courses should be completed for managers to meet California’s sexual harassment requirements.
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Daily Workplace Learning Benefits Everyone
In the quest to achieve better business results, companies do all sorts of things. They innovate solutions to problems within the company and for their customers with their products and services. They seek out and hire the best talent they can afford. And if they’re smart, they also provide rich opportunities for workplace learning. When done right, it improves company operations, advances the careers of workers, satisfies more customers and keeps the bottom line moving in the right direction. As learning and HR thought leader Josh Bersin put it in a recent Harvard Business Review (HBR) article, “…learning is a rising tide that lifts all boats.” Shouldn’t something so valuable be happening each and every day? Here’s how daily workplace learning benefits everyone. Continue reading
Better Presentations in 5 Steps
Everyone has sat through a less-than-engaging presentation by someone in their company. All too often it consists of a PowerPoint presentation packed with way too much information and delivered without enthusiasm. By contrast, there have been 35 years of incredible TED Talks, and if you take some time to watch a bunch of those, you’ll discover all kinds of ways to improve presentations at your company. And let’s face it, corporate America could definitely be making more of an impact. Here’s what makes for better presentations by anyone and everyone. Continue reading
How Personality Affects Employee Engagement
Gallup has been tracking and reporting on employee engagement since 2000. Last year saw another increase in the percentage of workers who are engaged, but don’t get too excited. The increase saw the figure clock in at only a depressingly low 34%. After all, this means 66% are not engaged, which is alarmingly high. The unengaged workforce includes 13% who are described as “actively disengaged,” which means they’re truly miserable at work. In the face of these statistics, employers have tried all sorts of things to boost engagement, with varying degrees of success. Recently, some have been exploring how personality affects employee engagement. Continue reading