Avoid Big Fails on the Training Front

Organizations spend millions of dollars every year on training. Unfortunately, many of these training initiatives fail. While Mark Zuckerberg and Facebook may embrace the motto “move fast and break things,” failing isn’t always good for business. Indeed, failed training programs can lead to lost revenue and talent. While it is difficult to determine the total value of these losses, a 2016 article in the Harvard Business Review reported, “American companies spend enormous amounts of money on employee training and education—$160 billion in the United States and close to $356 billion globally in 2015 alone—but they are not getting a good return on their investment. For the most part, the learning doesn’t lead to better organizational performance, because people soon revert to their old ways of doing things.” Today’s post outlines just some of the  most common reasons workplace training programs fail and explores how to avoid big fails and big losses Continue reading

Creating a Learning Organization: How to Foster a Learning Culture

Now that I’ve established why workplace culture is important, explained how fostering a learning culture benefits your company, and provided several different tools you can use to conduct a learning culture assessment in your organization, it’s time to take a closer look at specific actions you can take to transform your company into a learning organization. If you paid attention to the various descriptors contained in the assessment instruments, you should have a pretty good idea of what’s involved in creating a solid learning organization. Here are some concrete steps to consider: Continue reading

Learning Culture Assessment at Your Company

In my last couple articles, I’ve established the importance of paying attention to workplace culture, and more specifically the benefits of fostering a learning culture in the workplace. If the general reaction among your employees when it comes to training and learning consists of yawns and eye-rolling, you’ve got some work to do to foster a learning culture at your company. But before adopting any specific strategies or tactics, you need to get a more thorough picture of what lays ahead by doing a thorough learning culture assessment at your company. Continue reading

5 Reasons for Fostering a Learning Culture in the Workplace

In my last article, I highlighted the importance of paying close attention to company culture in general, and how badly things can do if you ignore it. In this article, I want to focus in on the learning piece of your workplace culture. Specifically, it’s essential to understand why fostering a learning culture is so important for any organization. Here are five compelling reasons to take up the challenge at your company:

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Workplace Culture: Does it Even Matter?

Workplace culture, organizational culture, corporate culture – however you name it, there are many who question if it even matters. My short answer to this question is YES, workplace culture does matter, but if you need a more convincing presentation of why it matters, then this will be one of the more important articles you read this year. Continue reading

Why Summer is a Great Time to Scale Up Online Training

Training should happen year round, but there is no question that during the summer months, many workplaces shift into low gear and this can open up additional bandwidth to scale up online training. With staff out on vacation and in many industries, lower customer demand, it is often the case that employees have just a bit more breathing space on the job from late June to late August. Rather than let employees sit idle as they wait for incoming calls or work orders, however, this downtime can be effectively used to scale up one’s training program. To do this in a cost-effective way without additional staff, the first step is to chose an effective learning management system. Continue reading

The Heat is On: Start Your Summer Safety Training Now

Some workers’ biggest complaints during the summer months are the seemingly subzero temperatures at which many air conditioned offices are kept. For workers who spend their days outside, however, summer is no walk in the park. If you manage a team of outdoor workers, summer can bring unique challenges and taking the right steps to protect your crew in advance is essential. Today’s post recommends three essential summer safety training videos to help prepare your crew for the challenges of working outdoors at the hottest time of the year. Continue reading

Suggested Training Videos for Bill O’Reilly and Fox Executives

As Bill O’Reilly’s high-profile sexual harassment case reveals, sexual harassment is still alive and well in the American workplace. Indeed, it even continues to be tolerated by many executives who would rather pay off victims (on the condition that they withdraw their complaints and remain silent) than fire high-profile employees. Continue reading

Most Leaders are Made not Born

We’ve all heard the expression: “He’s a born leader.” In reality, most leaders are made nor born. While it is true that a few people have natural leadership qualities, most do not. They acquire their leadership skills over time and usually with a lot of training along the way.  Who gets chosen to participate in these training activities, however, is often based on subjective factors or assumptions about what leaders. This is why it is essential to extend leadership training to as many employees (ideally all employees) rather than simply a select few. Continue reading

Essential Training Courses for HR Staff

Earlier this week, Uber, the popular ride-sharing company that has recently been in the news for a series of high-profile HR errors, was once again making headlines. After news broke in early February that the company had routinely failed to respond to sexual harassment and gender discrimination incidents at its headquarters in California, former Google executive, Liane Hornsey, was brought on board to help Uber manage its brewing internal HR crisis. Since arriving, Hornsey has focused on doing something that Uber does in fact do well: generating data. What she has discovered so far has mostly confirmed what was already suspected. The company’s tech staff and leadership are mostly White and male. But Hornsey has drawn attention to another problem too. Continue reading