Terminations with Tact

This past summer, many onlookers watched in fascination as two Uber investors took the necessary steps to terminate Travis Kalanick. This was a unique termination, of course, since Kalanick also founded Uber. In a showdown that had all the intrigue of a murder mystery or action film, two venture capitalists with stakes in Uber intercepted Kalanick who was on his way to a meeting in Chicago. In a meeting that would last for nearly a day, Matt Cohler and Peter Fenton of the Silicon Valley firm Benchmark reportedly presented Kalanick with a list of demands, including his resignation. In the end, Cohler and Fenton did finally get Kalanick to resign. While a forced resignation may not be a termination, in the end, the result is the same: a bad apple is eliminated. As demonstrated, at the top of an organization, a forced resignation may be the only option. Down the hierarchy, terminations are less complicated but doing them tactfully and legally can still be a challenge.  Continue reading

“Show, Don’t Tell,” with Articulate Storyline 2

If you’ve ever taken a writing class, you’ll already know, the number one rule of good writing is “show, don’t tell.” Indeed, most great writers and experienced professors of writing will tell you that when you show your readers something, you are more likely to captivate them than when you tell your readers something. Why? Because when you show something to readers, they are more likely to enter the scene with you. In short, they are likely to be able to see and feel the experience you seek to convey. Not surprisingly, the “show, don’t tell” rule also holds true when it comes to creating compelling online training courses. Continue reading

Small Businesses See Big Gains from Investing in an LMS

Learning management systems (LMSs) have now been widely adopted in large enterprises, but many small companies, including family-owned business, continue to overlook their value. Two assumptions appear to be at the root of the problem. Many small companies don’t think they need to engage in formal training, and  others worry that the cost of adopting an LMS is simply too high. In fact, both assumptions are incorrect. Even family farms and other small operations need training (e.g., to be in compliance with safety standards), and if you adopt an LMS with scalable billing, the cost will barely impact your overhead.  Continue reading

The ROI of Training Gig Economy Workers

The labor market has undergone a massive shift over the past decade. With the rise of work platforms, such as Upwork, there are now more “giggers” working than ever before. Some of these people are simply taking on an additional job to top up their income while others are gigging full time. But either way, this raises the question: Should one train their “giggers”? If someone is only going to be around for a few weeks or months and not years, what is the return on investment? All signs point to the fact that despite the contingent nature of these employees, there is good reason to still offer them some training. Continue reading

Gender Equality in the Workplace Begins with Training

Just when many people thought the problems coming out of the Silicon Valley couldn’t get any worse, they did. Over the past week, two reports revealed just how deep the gender inequality problems are in California’s tech hub.  Fortunately, everyone can do something to accelerate the rate of change, and it starts with training. Continue reading

HazCom Skills Training: eLeaP Video-on-Demand Training Courses

You may not think of your workplace as one that needs to be concerned about hazardous materials, but you’d be surprised. Almost every workplace has some amount of hazardous materials on-site, even if you’re not aware of them. The Occupational Safety and Health Administration (OSHA) sets the standards that must be followed in every workplace to keep everyone in your company safe. The two leading regulations in this regard are the Hazard Communication Standard (HazCom) and the Global Harmonized System of Classification and Labeling of Chemicals (GHS). Most of your employees do not need to know all the details of these standards, but they do need to know enough to keep the workplace safe and in compliance. eLeaP is pleased to offer a range of on-demand HazCom Skills Training video courses. Continue reading

Interpersonal Skills Training: eLeaP Video-on-Demand Training Courses

When you talk to people about interpersonal skills (also called social skills, soft skills, people skills, etc.) in the workplace, it quickly becomes clear that most of them have at best an incomplete understanding of how to leverage them into organizational success. It tends to be one of those examples where people know what bad interpersonal skills look like – everyone can point to examples of poor interpersonal skills they’ve seen in the workplace. While it’s useful and important to be able to recognize when interpersonal skills are lacking, that is not the same as knowing what good interpersonal skills look like, how to develop them in yourself and others, and how to use them in the workplace to make everyone more successful in your company. eLeaP has a robust collection of on-demand video courses geared specifically to Interpersonal Skills TrainingContinue reading

Leadership Skills Training: eLeaP Video-on-Demand Courses

There is a scenario that happens all too often in businesses, especially smaller and medium-sized businesses: An employee who does well at their job and is highly productive is shifted from the “front lines” and into a management role, often with little or no training. They will either sink or swim in this new role. Many fail, which should come as no surprise if their shift into management didn’t include adequate training. Those who are lucky enough to do well might eventually find themselves being shifted again out of their management role and into a higher leadership role in the company. Once again, however, if the shift in role doesn’t include adequate training, their success is far from guaranteed. The entire process feels more like a game of chance than a deliberate development effort. When summarized in this way, it sounds ludicrous, doesn’t it? And yet this scenario plays itself out over and over in millions of businesses across the nation and around the world. Isn’t it time for your company to take a more proactive approach to developing your employees into the managers and leaders your company will need to survive and thrive in the 21st century? The good news is that Leadership Skills Training Video Courses from eLeaP can help! Continue reading

Why HazCom Training is Essential

If you work in a factory, hospital, on a construction site, or even on a farm, chances are you spend at least some of your time working with dangerous chemicals. If this is the case, HazCom training is essential. Indeed, if you’re an owner, supervisor or manager and you aren’t already offering HazCom training, you aren’t in compliance with Occupational Safety and Health Administration (OSHA) standards. This week’s eLeaP post outlines what HazCom standards are, what you need to cover in any essential HazCom training, and most importantly, how to offer HazCom training to your employees quickly, effectively, and in a cost-efficient manner.   Continue reading

Leverage Your LMS for Cross-Training

In athletics, cross-training has long been seen as a way to improve one’s over all performance and strength. The reason is simple: When you cross-train, you are able to refine and enhance every muscle in your body, and it impacts your broader performance. This is why runners are add yogi to their workout routines and swimmers add weight training. The same logic holds true in the workplace. When one cross-trains, their over all performance is heightened. For organizations, however, there are also benefits: Cross-training prepares employees for new positions, helps set them up to step in when people are on leave, and take on leadership roles. Of course, training requires resources and time. Fortunately, using a learning management system (LMS) is a cost-effective and time-efficient way to scale up one’s cross-training efforts.  Continue reading