Why Employees Quit

How to Host an Effective Meeting

You’re extremely busy but drop everything to attend a required meeting. When you arrive in a timely manner, only half the participants are present. Worse yet, the first 15 minutes of the meeting is taken up with small talk about someone’s recent low golf score. When the meeting does start, there is no agenda and a long-winded monologue, essentially summarizing a document you’ve already read, is presented. Two hours later you leave and realize that you have not only learned nothing new and were never asked for your opinion but wasted two hours of your time in the process. If this sounds familiar, you’re not alone. Most American workers find most meetings to be a waste of time. Fortunately, managing meetings isn’t difficult and managing effective meetings is something nearly all managers and leaders could do if they adopted just a few guidelines.

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Automation Rocks, but Not Every Business Needs a Chatbot

In the future, the success of businesses, even small businesses, will increasingly pivot on the adoption of automated solutions such as chatbots. By automating routine tasks, businesses can do more for less and increase their ability to serve customers around the clock. While the benefits of automation are obvious, it is still important for businesses of all sizes to seriously assess when automating is truly adding value. After all, in many instances, a human touch still carries a tremendous amount of value. Continue reading

Exit Interviews: Why They Matter and How to Conduct Them

By the time a key member of your team announces their departure, it is usually too late to persuade them to stay. They have likely already decided that it is time to move on either for professional or financial reasons or both. However, when key players opt to leave, the decision is rarely random. Whether they are moving across the country to join a spouse who has landed a great job in another city or simply moving around the corner to join an organization with greater opportunities for professional growth, it is important to discover why they are departing, and the best way to do this is with a formal exit interview. Continue reading

Instructional Design Tips: Don’t Overthink It, but Keep the Basics in Mind

Creating awesome, engaging courses for your company’s learners, whether for eLearning or more traditional classroom instruction, remains as challenging as ever in spite of all the amazing software and other technologies available today. In some ways, all the bells and whistles at your disposal might actually do more harm than good because it’s easy to lose sight of the fundamentals of instructional design that always need to be relied upon when you begin the process of creating a new course. Because it’s always good to have an occasional reminder of these, here are some tried and true instructional design tips that will make your life as a learning professional easier:

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Top 10 Bad Manager Mistakes that Make People Quit

Whether you’re an eLearning professional in a large learning department, a techie in the IT department or a number cruncher in the accounting department, just about everyone has had the experience of being the victim of bad management. For some, it becomes so unbearable that they end up quitting. It’s frustrating how often the managers don’t even realize the role they played in making someone walk out. They’ll blame high turnover on just about anything they think of that doesn’t involve looking in a mirror. It’s also worth noting, however, that in many cases employees are promoted into managerial positions without ever being trained on how to be managers! What’s at stake is the company’s bottom line because as much as 70% of employees’ motivation and performance is influenced by their managers. So, while there is plenty of blame to go around, it’s good to at least be aware of the top 10 bad manager mistakes that make people quit:

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Top 5 Questions About Instructional Videos

Everyone knows that video content is king in the digital era of the 21stcentury, and nowhere does this apply more than instructional videos in the world of learning and training throughout corporate America. Video content today is to eLearning what the flipcharts of yesteryear were to traditional face-to-face instruction and training. Continue reading

Increase Creativity with These Science-Based Methods

Whether you’ve been in your current job for a few years or more than a decade, just about everyone reaches a point where they feel like they’re stuck. Sure, you keep going through the motions and fulfill the basic duties of your job description, but something’s missing. Maybe you long to have a bigger impact on your company or wish there was a little more spark to your position. What you may be feeling is that you don’t have enough opportunity to be creative in what you do. Even worse, you may feel like you yourself are lacking in creativity, and that’s not a good feeling. But what if you discovered that creativity and innovation are skills you can learn? What if “thinking outside the box” were something you could practice and get better at? Now that would be a gamer-changer, right? Here’s the good news: You can  increase creativity with science-based methods! Continue reading

Needs Assessment Options to Guide eLearning Development

It’s important to emphasize that all the learning programs of a company or organization, whether it’s eLearning or otherwise, are most effective when they are aligned to business goals. Let’s say your company has decided that it needs to focus on more effective customer service. It will then be your task as eLearning professionals to come up with the learning programs to achieve the desired results. But wait! Before you start developing content, you need to know a lot more about the specifics of what is needed. This isn’t necessarily up to you entirely – but you should definitely be a part of figuring out the details of what is needed. Which brings us to the more specific topic of this article: Needs assessment options that help guide you in developing the right content. Continue reading

Using a Learning Management System to Train Seasonal Employees

Summer is almost here, which means employers are looking for seasonal workers in many cases. Using a learning management system can help employers maximize the time seasonal workers are on the job, and below is an overview of some things to keep in mind when it comes to hiring and training seasonal employees. Continue reading

Hiring a Subject Matter Expert for Training and Development Content

What Is a Subject Matter Expert?

In the world of training and development, subject matter experts (SMEs) can be an invaluable resource. When companies are focusing on instructional design, an SME can be a great asset to have because of their level of specialization and expertise. Continue reading