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Learning Management & Talent Development Insights

For 20 years, eLeaP® has helped organizations achieve excellence through learning, performance, & quality.

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  • Management Training

    7 Ways Micromanagement Negatively Affects Employees

    Shacoya Jacobs

    August 28, 2019

    4 min read

    7 Ways Micromanagement Negatively Affects Employees

    Micromanagement typically has a negative connotation. Like bullies, micromanagers exert inappropriate influence over others through constant criticism and control by their excessive attention to small details.  In time, negative effects of micromanaging on employee engagement and morale become apparent as productivity drops and turnover rises. The work environment created by micromanagement is inefficient and filled […]

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  • Career Guide

    Hiring Trends to Take into 2019 and Beyond

    Shacoya Jacobs

    December 5, 2018

    4 min read

    Hiring Trends to Take into 2019 and Beyond

    Human resources, like every other field, is susceptible to changes and trends. While hiring trends in the past were geared more towards attracting top talent, current trends are focusing more on efficiency in the hiring process, driven in part by technological advancements. As recruiters and hiring managers find new ways to redistribute the more tedious […]

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  • Leadership Development

    Corporate Liberation: Freeing Your Team

    Shacoya Jacobs

    December 3, 2018

    3 min read

    Corporate Liberation: Freeing Your Team

    Corporate liberation, the term coined by authors Brian Carney and Isaac Getz in their book Freedom, Inc., is the idea that control should be shifted from managers to workers so that they are empowered to take initiative in their work for the betterment of the company. Employees of liberated companies are not limited to the […]

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  • Retention

    Understanding Meaningfulness in the Workplace

    Shacoya Jacobs

    November 16, 2018

    4 min read

    Understanding Meaningfulness in the Workplace

    Meaningful work is one of the top most important factors cited by employees when it comes to job satisfaction and engagement and has been found to outweigh the importance of expected pay. Work plays a critical part in how people define themselves, so it is to be expected that they will look to their jobs […]

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  • Corporate Training

    5 Tips for Creating Engaging Compliance Training

    Shacoya Jacobs

    November 14, 2018

    4 min read

    5 Tips for Creating Engaging Compliance Training

    Compliance training is essential for every organization. It is not uncommon for compliance training to be treated as a burden, and this view often leads to ineffective training and failure. Companies become better and more profitable organizations when they view compliance training as an opportunity to equip their employees with the necessary skills to handle […]

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  • Telecommuting

    How to Have a Great Company Culture for Remote Workers

    Shacoya Jacobs

    November 12, 2018

    4 min read

    How to Have a Great Company Culture for Remote Workers

    Remote work is becoming increasingly common and with it comes the challenge of creating a company culture that keeps all its team members motivated and productive, particularly remote employees. Companies that fail at keeping top remote talent or seeing the value of remote employees often do so because they haven’t altered their organization to accommodate […]

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  • Collaboration

    Team Leadership Trends to Take into 2019 and Beyond

    Shacoya Jacobs

    November 8, 2018

    4 min read

    Team Leadership Trends to Take into 2019 and Beyond

    For team leaders, it’s important to be able to stay on top of leadership trends and predictions to figure out ways they can keep up with or stay ahead of the changes happening around them. This gives them the advantage of figuring out why their teams aren’t motivated, have high turnover, or fail to attract […]

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  • Customer Service

    How to Avoid These 10 Customer Service Fails

    Shacoya Jacobs

    November 1, 2018

    4 min read

    How to Avoid These 10 Customer Service Fails

    The customer experience with customer service is representative of the customer’s entire relationship with that company. Poor customer service can end that relationship and cost a business its reputation and revenue. Businesses should strive to offer quality customer service to keep their customers satisfied because a satisfied customer spreads positive word-of-mouth and propels the business […]

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  • Corporate Training

    8 Ways to Make Corporate Training More Effective

    Shacoya Jacobs

    October 29, 2018

    4 min read

    8 Ways to Make Corporate Training More Effective

    Providing employees with top notch training keeps businesses competitive and helps them grow. However, just like no two businesses are the same, training and development programs are not one-size-fits-all. Learning managers are tasked with developing training initiatives that address the unique training needs of their organizations. Below are some of the ways companies can ensure […]

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