Learning Management & Talent Development Insights
For 20 years, eLeaP® has helped organizations achieve excellence through learning, performance, & quality.
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Empathy Training and Why it Matters
As more organizations take emotional intelligence or EQ training seriously, there’s a growing appreciation that empathy is an integral part of the workplace. Empathy, after all, holds the potential to open doors and perhaps more importantly, to keep doors open. But what is empathy, what is empathy training, and why does it matter? Defining Empathy […]
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Play at Work: Learning from Commercial Game Design
From the training of surgeons to pilots to educators, video games continue to appear in classrooms and often in lieu of classrooms. But are we ready for this serious play? The idea of using video games for education and training remains difficult for many people to accept. After all, when most people think about video […]
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Training Change Managers and Change Leaders
In the past, tradition often trumped change. In most professions, people chose a career at a young age, entered their chosen profession and often stayed with a single employer for life. In the 21st century, fewer workers than ever before work for a single employer throughout their career and fewer organizations believe that tradition is […]
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Training the Interviewer
While many job candidates do mock interviews to prepare for the “real thing,” few managers charged with hiring have ever done a mock interview to prepare to conduct an interview. Indeed, it is often assumed that anyone who has gone through an interview is already qualified to interview job candidates, but this is by no […]
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Leadership in Creative Industries
Historically, creativity and industry were rarely words uttered in the same breath. Creativity has even been seen as the antithesis to industry. In the 21st century, however, the concepts of the “creative class,” “creative economy” and “creative industries”—in large part due to the influence of business leaders, like Richard Florida and Richard E. Caves—continue to […]
