Learning Management & Talent Development Insights
For 20 years, eLeaP® has helped organizations achieve excellence through learning, performance, & quality.
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Customer Service Training for Non-Service Employees: A Guide for Employers
Every employee in your organization is a representative of your brand. Their interactions while on the job, as well as in their personal lives, impact brand perception and value. The challenge is how to ensure that all employees understand their impact on the organization’s success. While soft skills training gets the eye roll, we know […]
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5 Tips to Increase OJT Training Program Success
Learning on the job – it’s something we all do to some extent. Whether it’s getting acquainted with the layout of the new place of employment, learning the ins and outs of a position, or something more formalized, learning takes place all the time. On-the-job training, or OJT for short, can be a critical element […]
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The Most Critical Elements for a Successful OJT Program
On-the-job training, usually abbreviated as OJT, is one of the most important tools in your L&D arsenal. For most human beings, it is how we learn best (hands-on, involved in the process, and led by an experienced instructor). Additionally, there are many benefits to be gained by instituting a successful OJT program within your organization. […]
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Tips, Tricks, and Tools to Enhance Your OJT Program
On-the-job training (OJT) plays a central if often understated, role in the success (and failure) of organizations, large and small. Too often, it boils down to an employee taking action, another employee witnessing that action, and a checkmark being added to a box that basically says, “yes, this person understands what they are supposed to […]
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Tracking On the Job Training: Tips and Tricks to Maximize OJT
Training is necessary across all positions and for many different reasons. You’ll need to provide training to new hires during the onboarding process, but you’ll also need to deliver mandatory corporate training on topics like diversity in the workforce. One training-related area where many employers struggle is tracking on the job training, which can lead […]
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Your Guide to the Most Common OJT Mistakes and How to Avoid Them
On-the-job training is crucial for many organizations. It’s perhaps the best way to ensure that employees have the right skills for the job – they learn through shadowing others and through hands-on application of what they have learned. However, it’s important to understand that OJT can be derailed by mistakes, and a surprising number of […]
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Who Should Provide On-the-Job Training? Understanding OJT Delivery Options
On-the-job training, or OJT if you prefer, has been part and parcel of the employment experience for a very long time. In many ways, it’s the original form of training. When the first apprentice signed on, they learned the ropes in a hands-on way. Today, OJT still plays a critical role in organizations large and […]
