The eLeaP Intelligence Hub
Better decisions for quality, training, and performance.
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Writing for eLearning, Part I: Concise and Compelling
Everyone needs a great learning management system (LMS), from a business to a learning professional to an end-learner. But when it comes to your job as an eLearning professional, you and your staff need more than a fantastic LMS. And that’s because even if your LMS has all the amazing bells and whistles that make […]
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How to Train Like an Amazonian (or Not)
A recent report on Amazon by New York Times writers, Jodi Kantor and David Streitfeld, offers new insight into the company’s largely secret approach to recruitment, training, and employee management. Among other revelations, the article highlights the extent to which the company has built its retail empire on an allegedly punitive approach to training and […]
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Exploring the Future of LMSs: Mobile Augmented Reality
Most people now more or less understand virtual reality. In short, virtual reality replaces the real world with a simulated world. By contrast, few people still fully understand and appreciate the concept of augmented reality, despite the fact that a growing number of applications (both commercial and educational) rely on augmented reality applications. At its […]
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Office Design and Inclusion
Over the past month, temperatures have soared across the United States–except in most workplaces. And as a widely circulated new study, published in Nature Climate Change last week, concludes, the chilly climate of many offices may reflect a problem that can’t be easily solved by simply adjusting our thermostats. Indeed, the study suggests that the […]
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eLearning TrendWatch: Badges
You know how important gamification has become in corporate training and eLearning, but are leveraging as many of its aspects as possible for better learning outcomes and success? One aspect that often gets overlooked is how you reward progress. Many learning professionals have realized how important it is to work a competitive element into the […]
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eLearning TrendWatch: Characters and Avatars
Learning professionals are always looking for ways to jazz up their eLearning and other corporate training content, and making good use of characters and avatars is a great way to do that. This article will cover some of the basics as well as latest developments in eLearning trends for leveraging characters and avatars into learning […]
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eLearning TrendWatch: HTML5
As a learning professional, you already know how important it is to stay on top of all the latest developments, and while many have probably already started working with HTML5, even more have yet to jump onto that bandwagon. In this article, I’ll cover what’s important to know about HTML5 and what to keep in […]
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Learning Management Systems and Training Resistance
Although training is now part of the culture of most contemporary workplaces, there are still some employees who resist training or resist training under specific circumstances. While it can be frustrating when employees refuse to participate in mandatory training, by analyzing their reasons for resisting training, organizations can gain insight into their workplace culture and […]
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Training Options for Your Customer Service Team
In 2012, the US Bureau of Labor Statistics reported that were more than 2.3 million customer service representatives across the United States. Most customer service representatives make less than $35,000 per year, but this in part reflects that fact that 1 and 5 customer service representatives work on a part-time basis. Customer service representatives work […]
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Responding to the Training Needs of EMTs
Emergency Medical Technicians (EMTs) have one of the most high-risk occupations in the United States. For only a fraction of the pay earned by other first responders, such as fire fighters, or emergency room doctors and even nurses, EMTs deliver vital medical services and often do so under highly perilous conditions. While their low compensation […]
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Learning Management Systems for Change Management
There is nothing that drives business more than a great, even revolutionary, idea. Failing to prepare one’s employees and clients for big changes, however, can be catastrophic, no matter how great one’s idea may appear on the surface. For this reason, managing change is essential and training is a key part of change management. A […]
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Training for Shift Workers
By definition, a shift worker is any worker who follows a work schedule that deviates from the typical 9 to 5 business schedule. Traditionally, nurses, doctors, pilots, flight attendants, security guards, fire fighters and truck drivers were among the most common shift work positions. Today, shift work is becoming increasingly common across sectors, including in […]
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