The eLeaP Intelligence Hub
Better decisions for quality, training, and performance.
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eLearning and Soft Skills: What Went Wrong?
The promise of eLearning at the dawn of the new millennium was huge – people happily learning everything they needed to be successful in businesses and organizations in the digital age, from the comfort of their own computer screens. But that didn’t happen when it came to utilizing eLearning for soft skills – in particular, […]
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When Big Data Creates Big Stereotypes
Talent and HR departments everywhere are jumping onto the Big Data bandwagon, and with good reason. The promise of big data is a mighty appealing one – better-informed decision-making that has a real impact on organizations. However, one dark side of big data is the potential for misinterpreting all that data. And that can lead […]
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Zappos Zaps its Hierarchy
Zappos, one of the largest online shoe and clothing retailers in the world, recently undertook a radical reorganization. It completely zapped its traditional organizational hierarchy in favor of a radically flat structure called a holacracy. Holy hierarchy, Batman, no bosses? That’s right, there is no “leader” per se (though you can bet that for external […]
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Flash Teams
You know what a flash mob is, right? Wikipedia calls it “a large public gathering at which people perform an unusual or seemingly random act and then disperse, typically organized by means of the Internet or social media.” Is there a space for flash mobs in organizational life? On the surface, it would seem not […]
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When Promoting from Within Fails
There’s a surprisingly strong business case for promoting from within. Studies have shown that external hires cost more while at the same deliver fewer results in terms of performance. External hires are also more likely to either be laid off or leave the job by choice. Internal hires already know the culture and how things […]
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Two More Change Models for Learning Professionals
To wrap up my series of articles about learning professionals as agents of leading change, I want to share two more models that can be very useful for making lasting change in organizations.
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Kotter’s 8-Step Process for Leading Change
I’ve been writing a series of articles here about change and how learning professionals in the 21st century must become engaged in Learning to Lead Change and then train others in the organization on how to go about it as well. They also need to understand the many forms of resistance that explain Why Change […]
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Why Change Projects Fail
In a previous article, Learning to Lead Change, I argued that because of the increasingly rapid and complex nature of change in the lives of modern organizations, learning professionals must rise to the task of learning to lead change and then bring those skills to bear throughout the organization. Doing so, however, requires a better […]
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Learning to Lead Change
Change happens. The problem is that the nature of change has itself changed in recent decades. It was in the late 1980s that leadership and change guru Peter Vaill coined the phrase “permanent white water” to capture the essence of change in modern times. In his book, Learning as a Way of Being: Strategies for […]
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Big Data Training for Learning Professionals
As a learning professional in your organization, your days are consumed by figuring out the best ways to facilitate outstanding learning outcomes in your organization’s workforce. But when’s the last time you engaged in your own learning and development? If you’re feeling pressure from higher up in the organization to leverage big data for better […]
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Training for Analytical Skills
There’s a significant gap in analytical skills facing the global economy that holds companies back from making the most of big data in every context, including learning, training, and development efforts. In 2011, McKinsey estimated that the United States alone needed at least 1.5 million more workers capable not only of analyzing big data, but […]
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Assessing Analytical Capability
If you’ve read my previous article, Laying the Foundation for Leveraging Big Data in Learning, then you already know how important it is to assess the analytical capabilities of everyone on your learning department’s staff. It’s a foundational piece in laying the groundwork for being able to leverage big data for better learning. But how […]
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