The eLeaP Intelligence Hub
Better decisions for quality, training, and performance.
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Customer Service Training for Non-Service Employees: A Guide for Employers
Every employee in your organization is a representative of your brand. Their interactions while on the job, as well as in their personal lives, impact brand perception and value. The challenge is how to ensure that all employees understand their impact on the organization’s success. While soft skills training gets the eye roll, we know […]
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Linking Training to Business Results: Key Tips and Tricks to Boost Success
Learning and development (L&D) is a critical consideration for all organizations, regardless of size or industry. Without a robust L&D initiative, it is impossible to close skills gaps and compete against other businesses. Still, it is easy to lose sight of the bigger picture of linking training to business results amidst all the talk of […]
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5 Tips to Increase OJT Training Program Success
Learning on the job – it’s something we all do to some extent. Whether it’s getting acquainted with the layout of the new place of employment, learning the ins and outs of a position, or something more formalized, learning takes place all the time. On-the-job training, or OJT for short, can be a critical element […]
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Reporting and Administration Success: Key Reports and Why They Matter to Your Learning Management Efforts
A modern learning management system (LMS) offers streamlined access for learners, but also provides powerful tools for administrators. One of the most overlooked and misunderstood tools is the collection of reports available through your LMS dashboard. Using these reports correctly is the key to leveraging the system’s full capabilities and being able to manage your […]
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The Most Critical Elements for a Successful OJT Program
On-the-job training, usually abbreviated as OJT, is one of the most important tools in your L&D arsenal. For most human beings, it is how we learn best (hands-on, involved in the process, and led by an experienced instructor). Additionally, there are many benefits to be gained by instituting a successful OJT program within your organization. […]
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Jumpstart Your Online Course Completion Rates: Tips for Accelerating Learner Success
courStruggling with low online course completion rates? You’re not alone. It’s a challenge that many other L&D and HR professionals struggle to overcome. The good news is that there are simple, effective ways to accelerate learner success and jumpstart stagnating completion rates. In this blog post, we will highlight seven tips to help you bump […]
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Expanding Your Gamification Strategy in 2021
According to Statista, the gamification market is expected to hit $4.91 billion in 2021. That’s a testament to many things, including its importance to your eLearning efforts. Now, combine that with the results of the COVID-19 pandemic and the fact that many companies are keeping the majority of their workforce remote for the remainder of […]
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Tips, Tricks, and Tools to Enhance Your OJT Program
On-the-job training (OJT) plays a central if often understated, role in the success (and failure) of organizations, large and small. Too often, it boils down to an employee taking action, another employee witnessing that action, and a checkmark being added to a box that basically says, “yes, this person understands what they are supposed to […]
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Key Tips to Drive Social Learning in a Remote Workforce
Humans are social creatures. We are hardwired for interaction. That is how we learn best – from one another, in an in-person environment. As the world has been turned upside down due to the pandemic, we have found that the way we learn needs to change too. There’s a rise in social learning in a […]
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Understanding Common Mistakes When Developing Custom Training
Pre-made learning content can be an invaluable asset. It allows you to get your L&D efforts off the ground quickly, without the time and expense involved with creating custom training. However, despite that value, “boxed” content is only good up to a point. Eventually, you will need to create custom content for your learners. When […]
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Build a Stronger Brand with Training for External Stakeholders
Today, most organizations have in-house learning and development efforts. The vast majority of leaders understand the need for L&D and see the value of training their employees and managers. However, no business exists without the help of others outside the organization. Manufacturers work with suppliers and distributors, as well as retailers. Software developers work with […]
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Custom Training: Can It Solve Your L&D Challenges?
Struggling to meet L&D goals? You are certainly not alone. Many organizations find achieving meaningful progress toward important learning and development-related milestones challenging. However, there is a solution – custom training. By allowing your learners to enjoy a degree of flexibility, it becomes possible to overcome those hurdles and accelerate your L&D initiative’s success. Of […]
