Course Listing by Workplace: Offices
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Responding to Violent Behavior or An Active Shooter: To The Point
14 to 23 minutes
Just like any other workplace emergency, surviving an incidence of workplace violence requires a good...
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Customer Service
22 to 32 minutes
As you can imagine, customer service is critical in any sales or customer-facing position. Good...
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Emergency Planning: Emergency Action Drills – Playing Your Part
3 to 9 minutes
This microlearning program provides employees with specific facts on emergency planning and an employee’s role...
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Leadership – Use Mistakes As Growth Opportunities
2 minutes
When a manager must provide feedback on a mistake, the way the situation is handled...
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Leadership – Tell People What They’re Doing Right
3 minutes
Leaders must maintain a fine balance when it comes to giving positive feedback and critiques....
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Leadership – Put Leadership Before Friendship
3 minutes
It is important for managers and supervisors to put their role of leadership above their...
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Behavioral Based Interviewing: Interview Basics
7 to 11 minutes
Hiring can be a challenging process. Sometimes the perception of a candidate in an interview...
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Bullying and Other Disruptive Behavior for Managers and Supervisors
23 to 33 minutes
At least 65 million Americans say they have encountered a workplace bully at some point...
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Diversity In The Workplace For Managers And Supervisors
14 to 24 minutes
The world has become more mobile and advances in technology and communication have made the...
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Supervisor Skills: Respect, Integrity and Inclusion
13 to 19 minutes
Leaders who demonstrate integrity, inclusion and respect to their employees inspire their teams to do...
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Employee Motivation: Intrinsic Vs. Extrinsic Motivation
9 to 11 minutes
Motivation is what drives our actions. This course is specifically aimed at anyone who wants...
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Creating a Mindset for Change (Leaders) Part 5: Influencing Others
13 to 16 minutes
This is the fifth part in the six-part “Creating a Mindset for Change” series of...
