Course Listing by Workplace: Offices
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Bounce Back From Failure
15 to 19 minutes
People make mistakes at work and in their personal lives. It is important to learn...
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Returning To Work During The Coronavirus Pandemic For Managers and Supervisors
26 to 45 minutes
As more businesses and organizations return to work during the pandemic, it’s important for them...
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Returning To Work During The Coronavirus Pandemic For Employees
13 to 27 minutes
During these challenging times of the coronavirus pandemic, the thought of returning to work can...
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The Benefits Of Creative Thinking
11 to 16 minutes
Creativity is reflected in a variety of ways in business and new business strategies. However,...
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Effective Presentations: Engagement Practices
12 to 16 minutes
Effective speeches are important pieces of a presentation, but not as important as keeping your...
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Conflict De-Escalation Techniques: Recognizing and Removing Biases
7 to 10 minutes
One of the first steps in conflict de-escalation is approaching the conflict with a clear...
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Conflict De-Escalation Techniques: Developing a Solution Mindset
7 to 10 minutes
One way to handle conflict is to yell and scream until others get tired of...
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Conflict De-Escalation Techniques: Communicating Face Covering Policies With Employees And Coworkers
5 to 8 minutes
You’ve seen the news stories of customers getting into angry and sometimes violent confrontations over...
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Conflict De-Escalation Techniques: Communicating Face Covering Policies With Customers
5 to 8 minutes
You’ve seen the news stories of customers getting into angry and sometimes violent confrontations over...
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Conflict De-Escalation Techniques: Active Listening
6 to 9 minutes
Knowing how to listen to others is perhaps the most important conflict de-escalation technique there...
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Recognizing Stress
15 to 25 minutes
Changing your lifestyle isn’t easy, and stress affects us all differently. Headaches, insomnia, forgetfulness, depression;...
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Managing Diversity
11 to 15 minutes
In today’s business environment, work teams consist of diverse individuals with an array of talents....