Course Listing by Workplace: Offices
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Delivering Balanced Customer Service
17-37 minutes
Businesses lose millions of dollars every year because of poor customer service. This training explains...
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Six Rules For Better Customer Service
18-38 minutes
Because customer service is the face of most businesses, well-trained customer service employees can be...
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Attracting And Retaining Black Talent
9-12 minutes
Ethnically diverse teams are 35% more likely to experience above-average profitability. This shows how a...
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Workplace Bullying
10-10 minutes
Bullying takes many forms. It can either be easily recognized or hard to see if...
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The No Fear Act Made Simple
8-18 minutes
All federal agencies must comply with the Notification and Federal Employee Antidiscrimination Act, also known...
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Sexual Harassment, California Edition
13-23 minutes
Organizations spend millions of dollars settling sexual harassment lawsuits, and as a manager you can...
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Sexual Harassment Prevention Made Simple For Managers
12-26 minutes
The cost to a business of a sexual harassment claim is not just financial, it...
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Sexual Harassment Prevention Made Simple
7-21 minutes
It’s estimated 50% of women and 20% of men have experienced sexual harassment at work....
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Sexual Harassment Prevention For Non-Supervisors In California 1-Hour Course: Part 2
34-70 minutes
California Amendment AB2053 mandates training on abusive conduct be included with required harassment training. Part...
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Sexual Harassment Prevention For Non-Supervisors In California 1-Hour Course: Part 1
19-45 minutes
An estimated 50% of women and 20% of men have experienced sexual harassment at work....
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Sexual Harassment Prevention For Managers In California 2-Hour Course: Part 4
29-51 minutes
An estimated 20% of men and 50% of woman have experienced sexual harassment at work....
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Sexual Harassment Prevention For Managers In California 2-Hour Course: Part 3
28-62 minutes
Supervisors have the dual responsibility of avoiding harassing behavior themselves while watching for it in...