Leaders must maintain a fine balance when it comes to giving positive feedback and critiques. Watch this video to see how one leader goes from focusing on what people are doing wrong to a debilitating blindness where she sees nothing but mistakes. Learn from example as she achieves a much better outcome when she focuses on what people are doing right.

This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Leader Madness.”