Course Listing by Workplace: Retail Stores
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Improving Customer Rapport
9 to 13 minutes
One of the most critical factors in cultivating successful business relationships is building customer rapport....
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Managing Upset Customers
11 to 15 minutes
Working with upset customers takes skill and finesse. With the right training, you can learn...
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Customer Service
22 to 32 minutes
As you can imagine, customer service is critical in any sales or customer-facing position. Good...
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Come Back to Work Safely: Retail and Customer Service
31 minutes
This training focuses on returning to work during the coronavirus (COVID-19) pandemic. The information provided...
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Workplace Ethics Made Simple
12 to 16 minutes
Workplace ethics is a serious topic. It involves laws and regulations that dramatically affect an...
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Customer Service – Observe The Difference In Every Customer
3 minutes
Every customer is unique; the key is to not treat every customer the same. This...