Course Listing by Workplace: Offices
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Workplace Stress
14 to 24 minutes
Stress is a natural part of life. According to the Center for Disease Control and...
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Customer Service: Difficult Customers
6 to 11 minutes
The cost of getting a new customer is seven times more expensive than retaining an...
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Customer Service: Communication
4 to 9 minutes
89% of shoppers are reported to have stopped buying from online stores after they experienced...
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Close the Communication Loop
21 to 26 minutes
Change is hard, and many people are resistant to it especially at first. If you...
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12 Ways To Ruin An Online Meeting
29 to 51 minutes
Virtual meetings have become an everyday standard for many companies. Like in-person meetings, virtual meetings...
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Creative Thinking And Problem Solving
9 to 13 minutes
Effective leaders see problems as opportunities for growth and innovation. As this course shows, in...
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Business Power Skills: Customer Service
10 to 14 minutes
Companies that don’t consider themselves in the customer service business don’t succeed. Eventually, they lose...
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Improving Basic Selling Skills – Part 3
10 to 28 minutes
This is the final part of the three-part video series presenting sales skills from A...
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Improving Basic Selling Skills – Part 2
12 to 30 minutes
This is the second in a three-part video series compiling sales techniques in an easy-to-follow...
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Improving Basic Selling Skills – Part 1
12 to 30 minutes
This 3-part video series demonstrates a variety of sales techniques and presents them in an...
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Respectful Workplace Communication
19 to 29 minutes
You probably already know some things it takes to be a respectful communicator, such as...
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How To Be A Frustrating Coworker
30 to 52 minutes
This training demonstrates the problem-causing behaviors some team members exhibit that tend to create problems...
