Order management refers to the tools and processes in place a company uses to deliver products to the customer. Properly done processes for order management help to maintain operational efficiency. This video training explores supply chain order management and how it influences the customer experience. This training explores the steps in the order management process and the related tools and processes.
This video educates viewers about how an order management system impacts the customer experience. Use this video to educate employees about order management and how an effective order management system increases efficiency, improves decision making and improves customer satisfaction.