Customer Service Recovery (HEARD) In 1 Minute

Name: Customer Service Recovery (HEARD) In 1 Minute - eLeaP
Uploaded: 2022-05-04T20:48:47+00:00
Duration: 18 s
Description: Customer service recovery refers to the ability of a company to solve a dissatisfied customer's problem through good customer service.

1-1 minute
English
High Definition

Library

This one-minute video explains how to use the H.E.A.R.D. technique when dealing with a complaining customer.