Employee trainings are proven to boost workplace productivity, safety, morale, and motivation. In the short-term, these trainings help the individual grow in their own productivity and development, leading to better workers. In the long-term, employee trainings help to build a sustainable talent pipeline and save money that comes from high turnover and ineffective workers.
In Deloitte’s Predictions for 2015: Redesigning the Organization for a Rapidly Changing World, Josh Bersin, principal and founder, wrote: “There is a never-ending clamor of demand for training on technical topics, managerial skills, team leadership and project management, and company-specific systems and processes. Organizations have to seek out and buy technical programs to make sure that all professionals are both current and staying ahead in their domains.”
Employee trainings, simply put, enable workers to do their job effectively. But how do you create employee trainings that will reliably and steadily deliver success?
It stems from the 5-step planning and alignment process of employee trainings:
- Determine the impact and purpose.
When implementing a training program, it’s not enough to simply throw employees into generic skill-based or behavior-based trainings. This is a waste of time and money for the organization.
Instead, you must determine how each training program will affect each employee and, in turn, how that individual’s training will contribute to the overall mission and desired outcomes of the business.
What are your company’s goals? What role does each employee play in order to achieve the business’ goals? How will employee training influence these goals to make a sustainable and measurable impact?
- Analyze skill gaps.
When you understand the skills your employees need to be successful, you then should learn where these skills are lacking. Find the gap between current skills and ideal skills for each employee or department. This will help to ascertain your specific learning objectives for the training program.
How are current employee behaviors and abilities meeting the goals of the company? How are they not? What types of training do they need in order to reach the level of “ideal skills”?
- Create learning objectives.
There are two major learning objectives that need to be implemented in employee trainings:
- Skills: What skills (whether technical or behavioral) does the employee need to master in order to do the job efficiently and proficiently? This will impact performance and productivity.
- Reasoning: What do learners see as the reason to change these behaviors in order to perform their job better? Explaining this learning objective clearly can help change behaviors in the long-term.
Make sure that learning goals are clear to all parties. What skills do employees need to learn and why is it important to learn them?
- Determine the training methods.
You’ve determined the impact, skill gaps, and learning objectives of your proposed employee trainings. Now you need to figure out how to implement them.
Layered and blended learning approaches boost performance over time and ensure that the right people get the right training. This means that, firstly, the accounting department is not receiving the same employee trainings as the assembly line workers since their skills and learning objectives are different. This also means that within each employee training program, there are a variety of learning techniques and methods.
How will employee trainings vary between departments, between groupings, and even between individuals? How can you utilize different forms of content to best provide this information?
Learn more about how blended learning can help you determine the right training methods for your employees.
- Analyze the results.
After the training is completed, it’s not complete. You must evaluate the effectiveness in both the short- and long-term. Did employees feel they learned something new? Are they showing marked improvement in their skill gaps?
Continued support and employee trainings make new learning better. It helps to determine whether the initiative is on the right track or must pivot for better results according to the business’ goals and learning objectives.
eLeaP can take you through each of these 5 steps to develop successful employee trainings that will generate business productivity, profits, and success.