You need to keep all your team members aligned to the business goals, so what do you say? How do you get employees to help meet the objectives critical to your goals? This training deals with how to achieve goals by properly communicating objectives with team members. There are different scenarios depicting communication strategies for setting goals. Making sure team members understand the objectives by talking with them one-on-one and having them offer ideas about how to implement the objectives is an important part of setting these expectations.

This course is part of the Managing When series on workplace communication. Use the courses in this series to help solve specific workplace issues, whether you are a manager remediating a situation or an individual trying to deal with a problem. These short vignettes present common communication dilemmas in the workplace. Human Resource expert Hugh Murray shares communication strategies and tactics for navigating these situations.

Each vignette features narrative examples for employees to see the wrong and right way to handle a problem, and ends with a short assessment to measure learner comprehension. Each course also includes a leader guide and a downloadable “key points” document to help you remember the communication strategy. These courses make for great training on their own, or used as a series.