Course Listing by Workplace: Retail Stores
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Customer Service: De-escalation Techniques For Difficult Customers
9 to 19 minutes
Retail workers regularly face high stress and emotionally charged situations. This video training explores customer...
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Walking The Walk: Preventing Sexual And Other Forms Of Harassment In The Workplace For Managers
26 to 34 minutes
Harassment of any kind has a negative impact on productivity in the workplace. This video...
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Wage And Hour Compliance (FLSA) Made Simple
10 to 20 minutes
The Fair Labor Standards Act (FLSA) exists to regulate minimum wage, overtime, record keeping, and...
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Walking The Walk: Preventing Sexual And Other Forms Of Harassment In The Workplace
23 to 31 minutes
While harassment in all forms is a popular talking point, it is vital for employees...
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Customer Service – Cutting Corners
1 to 2 minutes
This course shows customer service reps how cutting corners becomes a damaging viral video, compared...
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Operations Management: Role Of The Customer And Supplier
7-12 minutes
The relationship between customers and businesses is symbiotic. Businesses need customers to survive, and customers...
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Supply Chain: Warehousing
9 to 14 Minutes
According to data from the U.S. Bureau of Labor Statistics, there are 18,182 private warehousing...
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Supply Chain: Supply Planning
8 to 13 Minutes
The global supply chain market is expected to experience a Compound Annual Growth Rate of...
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Supply Chain: Procurement
8 to 13 Minutes
The function of procurement is to manage the whole process of purchasing products. And, as...
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Supply Chain: Order Management
8 to 13 Minutes
Order management refers to the tools and processes in place a company uses to deliver...
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Supply Chain: Negotiating And Purchasing
9 to 14 Minutes
It is imperative employees understand that supplier and vendor negotiations need to go beyond price....
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Supply Chain: Legal Contracting
8 to 13 Minutes
When an organization’s needs exceed their capacity, they need to outsource. This course spotlights how,...