Occupational Skills Training Courses
Occupational Skills Featured Training Videos
Electrical Safety: 2015 NFPA 70E Arc Flash Training
27 to 37 minutes
This Video On Demand provides an overview of the 2015 National Fire Prevention Association (NFPA)...
Applying Customer Service Skills Internally, Healthcare Version
19 to 29 minutes
Being treated badly or having to jump through hoops is no way for any customer...
Customer Service Gone Viral
16 to 26 minutes
Customers used to only tell a few friends about their experiences, but now reviews are...
Customer Service: So Help Me, Employee Edition
15 to 25 minutes
Handling difficult people can be a huge challenge for customer service representatives. But finding a...
Customer Service – Acknowledge Every Customer
Customers should be your first priority. This video shows you the importance of recognizing your...
Customer Service: Make It Easy!
How many customers has your business lost due to disappointing customer service? Most customers stop...
Customer Service – Listen To Your Customers
Customers really want to be heard- the first time. This video demonstrates how to use...