Occupational Skills Training Courses
Occupational Skills Featured Training Videos
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Electrical Safety: 2015 NFPA 70E Arc Flash Training
27 to 37 minutes
This Video On Demand provides an overview of the 2015 National Fire Prevention Association (NFPA)...
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Applying Customer Service Skills Internally, Healthcare Version
19 to 29 minutes
Being treated badly or having to jump through hoops is no way for any customer...
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Customer Service Gone Viral
16 to 26 minutes
Customers used to only tell a few friends about their experiences, but now reviews are...
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Customer Service: So Help Me, Employee Edition
15 to 25 minutes
Handling difficult people can be a huge challenge for customer service representatives. But finding a...
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Customer Service – Acknowledge Every Customer
3 minutes
Customers should be your first priority. This video shows you the importance of recognizing your...
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Customer Service: Make It Easy!
24 minutes
How many customers has your business lost due to disappointing customer service? Most customers stop...
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Customer Service – Listen To Your Customers
4 minutes
Customers really want to be heard- the first time. This video demonstrates how to use...