Search results for "teamwork"
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What to Say When: Manager Collection
The ability to clearly and effectively communicate is critical to a manager’s success. This course features 14 lessons from the What To Say When series on workplace communication. These particular...
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What to Say When: You Need to Break a Commitment
Have you ever had to break a commitment, and upset a coworker in the process? Unfortunately, sometimes you can’t avoid breaking a commitment. However, there are ways to help minimize...
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Deliver Meaningful Feedback
Knowing how to deliver meaningful feedback can transform ambiguous messages into clear communication. This video training explores providing constructive feedback. This training shows examples of the best ways to give...
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What to Say When: Haunted by the Ghost of Your Predecessor
As a manager to a new team, you may find the ghost of your predecessor impedes your ability to manage your team. They may think, for example, a plan you...
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What to Say When: You’re New on the Job
A new employee often strives to complete tasks as thoroughly and efficiently as possible, but unless the person really understands what the task is and what company policies and procedure...
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What to Say When: Someone Criticizes You
People react differently to criticism, some people get upset, emotional, or defensive. What do you say when a coworker criticizes you? This video presents a communication strategy to deal with...
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What to Say When: Someone Disagrees With You
While it never feels good to be disagreed with, it can actually be beneficial. Disagreements test your ideas, cause you to think more critically about your positions, and ultimately create...
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What to Say When: People are Wasting Time Online
A common challenge for the modern manager is employees wasting time on the internet; the internet is especially challenging because you cannot always tell if employees are working or not....
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What to Say When: You’re Asked to Host a Meeting
When most people are asked to lead a meeting, they think about what they are going to say or what they are going to use. This is thinking about it...
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What to Say When: Someone’s Not Doing What You Need
Working with an underperforming employee can be stressful. You want to discuss the problem without criticizing the individual; so what do you say? This course addresses four reasons why someone...
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What to Say When: There’s a New Team Member
By the end of the first week, new employees generally know whether they feel comfortable joining your organization or not. A new employee is an opportunity to develop an enthusiastic...
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What to Say When: Someone Resists Change
What do you say when a team member is resisting some change in the workplace? This course helps managers see the importance in understanding where the resistance is coming from,...