We can all recall a time when we’ve been in an impossible situation where we’re trying to think under pressure. It could be anything like a question from a customer or a manager to responding to an idea or something another coworker has asked us. Instead of freezing and allowing our nerves to take over, this course helps guide you to a more pragmatic and reasonable approach in dealing with these types of situations, which inevitably arise in every professional’s career at some point. This course covers thinking on your feet, identifying and handling fears, and six handy tactics. One of the big keys to mastering this skill is confidence. Utilize this course throughout your organization to help facilitate the development of confident communication skills.