Occupational Skills Training Courses

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Networking And Building Relationships
12 to 17 minutes
Strong business relationships drive productivity. This video training explores networking and building relationships. This course...
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Five Phrases To Avoid In Customer Service
19 to 39 minutes
This online video training educates viewers on the potential risks of negative phrases to customer...
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Business Power Skills: Customer Service
10 to 14 minutes
Companies that don’t consider themselves in the customer service business don’t succeed. Eventually, they lose...
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Abusive Customers
11 to 31 minutes
Dealing with abusive customers is never easy. This video training is a guide for managing...
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Emotional Clients And Colleagues
10 minutes
Emotional clients and colleagues can affect the workplace. This video training is a guide for...
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Craft a Value Proposition
15 to 20 minutes
Great value propositions highlight your service or product and how it specifically benefits potential customers....
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Award Winning Emails
10 minutes
Email communication can have a powerful effect on capturing customers and retaining existing customers. This...
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Abusive Customers In 1 Minute
1 minute
Abusive customers may swear at you, call you names or even threaten you. This one-minute...
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Supply Chain: Introduction To Supply Chain Management
11 to 18 Minutes
Supply chain management is everything it takes to get your product or service to consumers....
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Supply Chain: Downstream And Upstream Procurement
7 to 12 Minutes
Understanding how downstream and upstream procurement works best in the supply chain first requires understanding...
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Supply Chain: Demand Planning
8 to 13 Minutes
How does a store know when to stock an item? This video training explores demand...
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Supply Chain: Inventory Control
9 to 14 Minutes
There are consequences to having too much or too little inventory. This video training explores...