Your prospect tells you they are happy with their current supplier, exactly what do you say next? It’s not a time to say thanks and hang up. Learn how you can turn it around with these phrases and statements to use.

This microlearning features a short video training session providing practical, actionable and engaging best practices for employees. Most popular uses for microlearning courses like this include standalone training, blended learning, self-directed learning, learning reinforcement, and on-demand learning.