You probably have heard the term “performance management,” but what does it really mean, and what does it really accomplish? You may think it is just another term for the performance review process, but that would be incorrect. Performance management helps leaders drive engagement and leverage talent. This leadership training helps you move past performance reviews and toward performance management – day to day engagement that optimizes and unleashes the power of your workforce.

To inspire performance, it is important to recognize the difference between poor performance and poor conduct. One instance of poor performance is an opportunity to coach and drive growth and improvement. Poor conduct, however, reflects one’s values; an instance of poor conduct may immediately lead to termination. You will further explore the differences here, as well as how best to communicate expectations to your team members via management tools and techniques.

Another way to get the most out of your team is to help them solve problems, especially when those problems are not listed in the job description. When you help problem solve, and build on each member’s strengths, you can foster excellence in your team. Consistent informal feedback is key as well, as the more frequently feedback is given the more impactful it becomes. Utilize the information presented in this video lesson and create a performance management system to enhance engagement while building trust and improvement. Inspire extraordinary performance through the lessons in this course.