• Most 483 observations trace back to one gap: a document was approved, but training never caught up. See how to close it — (whitepaper)

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  1. Content Libraries
  2. Teamwork
  3. Interpersonal Skills

Interpersonal Skills Training Courses

Library

  • Anyone Can Be An Ally: Speaking up for an LGBT Inclusive Workplace

    Anyone Can Be An Ally: Speaking up for an LGBT Inclusive Workplace

    29 to 39 minutes

    The course examines the issues LGBT (Lesbian/gay/bisexual/transgender) people and their coworkers may face in the...

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  • Collaborative Space Etiquette

    Collaborative Space Etiquette

    11 to 15 minutes

    Working effectively in a collaborative environment is not always a straightforward endeavor. You need to...

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  • What to Say When: Generations Clash

    What to Say When: Generations Clash

    5 to 7 minutes

    When you have a diverse age range of team members, how do you get them...

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  • What to Say When: A Co-Worker is Negative

    What to Say When: A Co-Worker is Negative

    4 minutes

    Why are some people negative? While negativity doesn’t usually lead to any financial reward or...

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  • What to Say When: A Co-Worker is Too Social

    What to Say When: A Co-Worker is Too Social

    5 to 7 minutes

    What to Say to Co-Workers: Navigating Social Conversations at Work Everyday small talk and social...

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  • What to Say When: You’re Asked to Compromise Your Ethics

    What to Say When: You’re Asked to Compromise Your Ethics

    5 to 7 minutes

    What do you say when someone asks you to go along with something that isn’t...

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  • What to Say When: Employee Collection

    What to Say When: Employee Collection

    5 to 7 minutes

    Have you ever been in conversation with a team member and you said the wrong...

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  • What to Say When: Manager Collection

    What to Say When: Manager Collection

    4 minutes

    http://knowledgeessentials.eleapcourses.com/what-to-say-when-manager-collection-71656.html

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  • What to Say When: You Need to Break a Commitment

    What to Say When: You Need to Break a Commitment

    5 to 7 minutes

    Have you ever had to break a commitment, and upset a coworker in the process?...

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  • What to Say When: Haunted by the Ghost of Your Predecessor

    What to Say When: Haunted by the Ghost of Your Predecessor

    5 to 7 minutes

    As a manager to a new team, you may find the ghost of your predecessor...

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  • What to Say When: You’re New on the Job

    What to Say When: You’re New on the Job

    4 minutes

    A new employee often strives to complete tasks as thoroughly and efficiently as possible, but...

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  • What to Say When: Someone Criticizes You

    What to Say When: Someone Criticizes You

    4 minutes

    People react differently to criticism, some people get upset, emotional, or defensive. What do you...

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