Disciplining an associate does not have to be negative and accusatory. It is possible to manage disciplinary issues in a positive way and all it takes to conquer these challenges is five easy steps. Each of the steps are explained and applied in this online training video.

This training provides simple step-by step instructions on how to identify the problem, determine problem severity, discuss the problem, properly document the discussion and how to follow up to encourage the desired behavioral change. The video presents realistic workplace issues, showing how easily these coaching techniques can be applied to real life situations.

Leaders able to confidently provide corrective feedback not only help individuals develop, they also contribute to overall team morale and productivity. Use this online training video to learn how to boost employee morale through positive discipline and performance-based coaching.