Course Listing by Workplace: Offices
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How To Improve Your Listening Skills
14 to 34 minutes
The power of good listening skills should not be underestimated. Good listening skills help workers...
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How To Improve Your Questioning Skills
13 to 33 minutes
Questions are important tools in problem solving, yet most people do not think about them,...
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Five Phrases To Avoid In Customer Service
19 to 39 minutes
This online video training educates viewers on the potential risks of negative phrases to customer...
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Networking And Building Relationships
12 to 17 minutes
Strong business relationships drive productivity. This video training explores networking and building relationships. This course...
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Live Chat Etiquette
10 minutes
Live chats are increasingly becoming the primary mode of engaging with customers who want answers...
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Improving Internal Customer Service
21 to 61 minutes
Good internal customer service contributes to the overall success of the organization. Whenever there’s conflict,...
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A Mindset For Superior Service
23 to 43 minutes
Providing great customer service, for external and internal customers, requires a mindset for superior service....
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Award Winning Social Media Interactions
10 minutes
Social media interactions are a vital aspect of a company’s brand, impression, and customer relations....
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Bounce Back From Failure
15 to 19 minutes
People make mistakes at work and in their personal lives. It is important to learn...
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Returning To Work During The Coronavirus Pandemic For Managers and Supervisors
26 to 45 minutes
As more businesses and organizations return to work during the pandemic, it’s important for them...
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Returning To Work During The Coronavirus Pandemic For Employees
13 to 27 minutes
During these challenging times of the coronavirus pandemic, the thought of returning to work can...
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The Benefits Of Creative Thinking
11 to 16 minutes
Creativity is reflected in a variety of ways in business and new business strategies. However,...
