Course Listing by Workplace: Healthcare Facilities
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Applying Customer Service Skills Internally, Healthcare Version
19 to 29 minutes
Being treated badly or having to jump through hoops is no way for any customer...
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Workplace Violence in Healthcare Facilities
15 to 25 minutes
70% of nurses have been either verbally or physically attacked by a patient. In healthcare...
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Harassment Prevention Essentials for Managers
11 to 26 minutes
Harassment is behavior that bullies, intimidates, embarrasses, coerces, or insults others. It can come in...
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Preventing Sexual Harassment for Managers and Supervisors
14 to 24 minutes
Sexual harassment is illegal, yet the EEOC gets more than 10,000 complaints of sexual harassment...
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HIPAA Privacy Compliance: It’s The Law
19 to 43 minutes
Protecting our personal health information is one of the most important duties of anyone in...
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Bloodborne Pathogens in Healthcare Facilities
27 to 37 minutes
Even though some things cannot be seen with the naked eye, they can still cause...
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Preventing Sexual Harassment for Employees
12 to 22 minutes
This course examines the serious concerns of sexual harassment in a professional environment. More than...
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Managing Sleep: Feel Awake & Rested
18 to 28 minutes
Poor sleep can affect productivity, health, and safety. It becomes a particularly important issue for...
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HIPAA: Mobile Device Privacy and Security
17 to 25 minutes
Protecting patient health information is a major concern for those working in healthcare. It is...
